At a Glance
- Tasks: Lead complex ERP transformation programs and integrate AI capabilities for innovative solutions.
- Company: Join Avanade, a leader in AI-enabled ERP and business transformation.
- Benefits: Work remotely, access cutting-edge tools, and collaborate with global experts.
- Other info: Dynamic role with opportunities for professional growth and global collaboration.
- Why this job: Shape the future of ERP delivery and drive impactful change across industries.
- Qualifications: 10+ years in delivery leadership with strong ERP and AI experience.
The predicted salary is between 80000 - 100000 £ per year.
While we have specific office locations, you can be based anywhere within: Spain, Italy, UK, Belgium, Sweden, Austria.
As a Delivery Lead in Avanade’s Global Integrated Center of Excellence (ICOE), you will play a pivotal role in driving the successful delivery of complex, multi-tower transformation programs powered by ERP modernization and next-generation AI capabilities. In this role, you will anchor Avanade’s delivery standards within major client programmes, collaborating directly with global subject matter experts and solution architects to strengthen our capacity to deliver with confidence across regions and industries. By combining delivery excellence with AI-augmented ways of working, you will ensure our clients benefit from the full breadth of Avanade’s intelligence-driven delivery frameworks, assets, and accelerators. This role leads ERP-driven business transformation worldwide, combining delivery leadership, ERP expertise, and AI innovation.
Key Responsibilities
- Delivery Leadership & Governance: Lead the end-to-end delivery of complex, multi-tower ERP transformation programs (e.g., Dynamics 365 F&SCM / CE; migration; multi-phase rollouts) – often integrated with AI‑powered modernization, process intelligence, and predictive insights. Champion Avanade’s Method One and global delivery standards while incorporating AI‑enhanced delivery accelerators and automation tools to improve quality, velocity, and predictability. Serve as contract delivery lead for large‑scale engagements, ensuring scope, quality, performance, and contractual commitments are met consistently. Govern risk, quality, and issue management using both traditional and AI‑assisted delivery insights and dashboards.
- Client Engagement: Act as the primary delivery partner for client stakeholders, advising on both ERP transformation and AI‑driven opportunities that enhance speed, intelligence, and business value. Translate client objectives into actionable implementation strategies—combining ERP, cloud, data, and AI capabilities into cohesive, outcome‑based delivery plans. Influence and guide client executives on leveraging AI to modernise operations, enable new business scenarios, and strengthen long‑term transformation outcomes by identifying and surfacing opportunities for optimisation, extension, and innovation within active engagements.
- Program & Portfolio Oversight: Lead large multidisciplinary teams (onshore/offshore), fostering a culture of accountability, collaboration, and continuous improvement. Oversee programme planning, estimation, mobilisation, financial governance, performance tracking, and steering communication across all workstreams within global engagements. Ensure transparent reporting, steering governance, and executive communication across Avanade and client stakeholders. Drive continuous improvement by embedding AI insights, predictive resourcing, and delivery analytics.
- Solution Quality & Innovation: Review solution architecture and delivery approach, offering actionable insights and recommendations. Support proposal shaping, solution assurance, and delivery readiness for new opportunities. Contribute to global best practices for ERP delivery, working closely with the ICOE leadership, Delivery Leads community, and SMEs. Contribute to ICOE‑led global best practices, shaping delivery guidelines and playbooks that embed AI capabilities into ERP and cross‑platform delivery.
Qualifications Required Experience & Skills
- Technical & Delivery Expertise: Proven experience delivering large, complex ERP programs (ideally Dynamics 365 F&O / AX) with a strong understanding of delivery methodologies and cloud transformation. Demonstrated ability to orchestrate global delivery across distributed teams and multi‑vendor environments. Proven experience in utilising Azure DevOps for programme delivery and collaboration. Ideally, experience in delivering programs incorporating AI‑enabled components, such as intelligent automation, predictive analytics, and Copilots or embedded AI features in D365.
- Leadership & Consulting Skills: Executive‑level presence and the ability to influence without direct authority across global, multi‑vendor teams. Comfortable guiding clients on how AI can enhance business processes, user experience, and transformation value. Expertise in program governance, risk mitigation, financial control, and commercial awareness. Ability to lead and mentor diverse delivery teams, fostering performance and professional growth.
- Core Capabilities: Excellent communication and negotiation skills. Strong problem‑solving orientation and commitment to delivery excellence. Resilience and adaptability in fast‑moving, global, cross‑cultural workstreams.
- Preferred AI Skills & Knowledge: Understanding of Microsoft AI ecosystem (Azure AI, Microsoft Copilot, fabric‑based analytics, generative AI patterns). Prior exposure to AI governance, responsible AI principles, or adoption frameworks. Experience integrating AI into ERP processes (forecasting, operations optimisation, anomaly detection, intelligent workflows). Familiarity with using AI tools to streamline delivery: automated documentation, intelligent QA, AI‑driven estimation, or delivery dashboards.
Additional Qualifications: 10+ years of delivery leadership experience in consulting or systems integration. Strong ERP transformation background; AI project experience is highly desirable. Certifications such as PMP, PRINCE2, Agile/Scrum, Prosci, or AI‑related certifications are a plus.
Why Join Avanade’s ICOE?
- Operate at the forefront of AI‑enabled ERP and business transformation, influencing delivery across regions.
- Shape and evolve how we deliver ERP‑enabled business transformation worldwide.
- Collaborate closely with top global SMEs, architects, and delivery executives.
- Access the full suite of AI‑powered delivery tools and accelerators embedded in Avanade’s global delivery platform.
- Work on the world’s most exciting enterprise transformation programs leveraging AI and Microsoft technologies.
Ready to Lead the Future of AI‑Powered Delivery? If you are passionate about delivering with excellence, enabling AI transformation at scale, and shaping the next generation of ERP‑led digital programs, we would love to hear from you.
Snr Manager - ERP Delivery Lead SME employer: Avanade
Avanade is an exceptional employer that empowers its employees to lead transformative ERP initiatives across Europe, fostering a culture of innovation and collaboration. With access to cutting-edge AI tools and a commitment to professional growth, team members are encouraged to excel in their roles while contributing to meaningful projects that shape the future of business transformation. The flexible work environment allows for a healthy work-life balance, making it an ideal place for those seeking impactful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Snr Manager - ERP Delivery Lead SME
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to be able to show how your experience aligns with their needs, especially in ERP and AI transformation. Tailor your responses to highlight your relevant skills!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We recommend focusing on common questions related to delivery leadership and ERP expertise to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We suggest reiterating your enthusiasm for the role and how you can contribute to their ERP-driven business transformation.
We think you need these skills to ace Snr Manager - ERP Delivery Lead SME
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Snr Manager - ERP Delivery Lead SME. Highlight your experience with ERP programs and AI capabilities, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of your past successes in delivery leadership and how you've integrated AI into your projects.
Showcase Your Leadership Skills:We want to see your leadership style! Include examples of how you've led diverse teams and influenced stakeholders in previous roles. This will help us understand how you can drive our delivery excellence.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Global Integrated Centre of Excellence.
How to prepare for a job interview at Avanade
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP systems, especially Dynamics 365. Be ready to discuss your past experiences with ERP transformations and how you've integrated AI into those processes. This will show that you’re not just familiar with the technology but can also leverage it effectively.
✨Showcase Your Leadership Skills
As a Delivery Lead, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've led multidisciplinary teams in the past, focusing on collaboration and accountability. Highlight any experience you have in mentoring team members and driving performance.
✨Prepare for Client Engagement Scenarios
Think about how you would engage with clients regarding their ERP transformation needs. Be ready to discuss strategies for translating client objectives into actionable plans, especially how you would incorporate AI to enhance business value. This will show your understanding of client relationships and delivery excellence.
✨Familiarise Yourself with AI Tools
Since this role involves AI-driven opportunities, make sure you know the latest AI tools and methodologies relevant to ERP. Be prepared to discuss how you've used AI in previous projects, such as intelligent automation or predictive analytics, and how these can be applied to improve delivery outcomes.
