At a Glance
- Tasks: Lead Microsoft-based digital transformation for financial services clients and drive sales efforts.
- Company: Join Avanade, a leader in Microsoft technology solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic environment with excellent career growth opportunities.
- Why this job: Make a real impact in the financial sector by leveraging cutting-edge Microsoft technologies.
- Qualifications: Experience in enterprise technology sales and strong collaboration skills required.
The predicted salary is between 80000 - 90000 £ per year.
Microsoft Technology Account Lead - Financial Services FS (Capital Markets and Insurance)
Avanade is a company that helps businesses transform with the power of Microsoft technology.
Whether enhancing customer experiences, optimizing operations, or improving security, Avanade delivers innovative solutions in close collaboration with Accenture.
In this role, you will be part of the Accenture Microsoft Business Group working closely with Accenture Client Leadership to identify and drive Microsoft-based digital transformation opportunities within their client accounts.
Your focus will be on originating and leading Accenture's sales efforts around the Microsoft ecosystem and growing within these established client relationships.
In support of our continued growth, we are looking for a
Microsoft Technology Account Lead to capitalize on our capabilities. Our goal is to origina
Qualifications
- Experience working in partner-driven sales models, ideally with Accenture or similar strategic alliances.
- Proven success in enterprise technology sales with a focus on Microsoft solutions (Cloud, Data & AI, Modern Workplace, Biz Apps).
- Strong ability to collaborate across multiple teams and stakeholders in a structured sales environment.
- Familiarity with Capital Markets and/or Insurance, and B2B sectors , with the ability to engage at the C-suite level.
- Ability to align Microsoft technology solutions to business transformation needs within Accenture's consulting framework.
- Expertise in deal structuring, contract negotiation, pricing strategies, and performance-based contracting.
- Proven track record in large-scale enterprise sales,
- Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Avanade is committed to providing veteran employment opportunities to our service men and women.
Dynamics 365 CRM Support Engineer
Avanade is growing, and we seek motivated and engaged technology people to join our Managed Services team delivering continuous value to our client's businesses.
As a Dynamics 365 CRM Support Engineer, you bring strong customer engagement functional knowledge and hands on technical experience to our Shared Services team.
This is a hybrid role - you'll understand CRM business processes across Sales, Customer Service, Marketing and Field Service, while also being able to investigate, configure, customise and resolve technical issues across Dynamics 365 Customer Engagement and the Power Platform.
You are energetic and passionate about using Dynamics 365 CRM to solve practical business problems and improve customer outcomes.
You will provide functional and technical support across active client environments, with a focus on Dynamics 365 CRM, Dataverse, model driven apps and Power Platform automation.
You will act as a key point of contact for CRM related queries, configuration requests, user issues, integrations and low to medium complexity enhancements.
You must be an Australian citizen to apply; existing clearance will be viewed favourably.
Essential Functions
- Provide day to day functional support for Dynamics 365 CRM applications, including Sales, Customer Service, Field Service, Marketing/Customer Insights and related Power Platform components
- Analyse client issues and requests, translating them into functional specifications, configuration changes, automation opportunities or development requirements
- Configure and support CRM processes across leads, opportunities, accounts, contacts, cases, queues, SLAs, knowledge management, work orders and customer journeys
- Prepare and maintain functional design documentation, technical notes, test scripts, release notes and support runbooks
- Facilitate workshops and triage sessions with clients to diagnose issues, confirm requirements and drive practical decisions
- Support data migration, data quality, duplicate detection, security role changes and Dataverse configuration activities
- Conduct functional and technical testing of configuration changes, customisations, integrations, patches and release items during sprint and release cycles
- Manage and prioritise support tickets, ensuring timely resolution aligned to SLA commitments
- Contribute to knowledge base articles and shared services documentation to improve team efficiency
- Support SIT, end user training, UAT, release readiness and go live activities
- Facilitate functional sessions and support status meetings with clients
- Own service deliverables including documentation, test plans and support artefacts, taking personal ownership of deliverables and outcomes
- Dynamics ERP F&O Service Delivery Manager (Managed Services)
Avanade is growing, and we seek passionate and driven technology professionals to join our Managed Services team delivering continuous value to our client's businesses.
- We are seeking a
- Service Delivery Manager experienced in Dynamics ERP F&O delivery to join our
Shared Services Delivery team . This role works in close partnership with our customers, ensuring high quality delivery and driving overall operational excellence.
You will play a pivotal role in maintaining the client relationship and being part of the broader team that supports our client's environments.
The ideal candidate will bring leadership capabilities along with a proven track record in successful service delivery.
Day to day, you will
- Act as the primary liaison for assigned clients, building trust and proactively overseeing their IT needs and client relationship.
- Monitor service delivery, troubleshoot issues, and coordinate rapid resolution to maximise uptime and user experience.
- Provide clients with regular service delivery reports, highlighting system health, service metrics, and actionable insights.
- Grow revenue by identifying upselling and cross sell opportunities.
- Cultivate long term partnerships with clients, vendors, and internal teams, acting as a trusted advisor for technology delivery.
- Champion client interests and feedback within Avanade, driving service improvements and innovation.
- Organise client meetings, business reviews, and educational events to enhance engagement and demonstrate value.
- Follow delivery management and governance guidelines for managed service portfolio.
- Drive contracts to utilise the relevant suite of delivery tools and systems to enhance delivery rigor.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Technology Account Lead - Financial Services FS (Capital Markets and Insurance)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Avanade Spain SL. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Microsoft Technology Account Lead - Financial Services FS (Capital Markets and Insurance)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Avanade Spain SL.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Avanade Spain SL's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Avanade Spain SL
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Avanade Spain SL.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Avanade Spain SL will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Avanade Spain SL employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
