At a Glance
- Tasks: Design and implement innovative Dynamics 365 solutions to enhance customer experiences.
- Company: Join Avanade, a leading Microsoft partner with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and professional growth opportunities.
- Other info: Dynamic team culture with clear career progression and access to cutting-edge technologies.
- Why this job: Be at the forefront of AI transformation and make a real impact in businesses.
- Qualifications: Experience with Power Platform and strong problem-solving skills required.
The predicted salary is between 56250 - 68750 £ per year.
Summary
At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day.
By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you.
Avanade has countless paths for you to pursue.
One of them is sure to lead to your unique version of success.
As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions.
You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations.
This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on …
Qualifications
Key Responsibilities
- Solution Design & Configuration: Assist customers to further enhance their Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.).
Ensure the system is set up to optimise workflows, data management, and reporting.
- Client Engagement: Collaborate with stakeholders to analyse incidents and translate them into functional solutions and fixes.
- Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices.
- Customisation & Integration: Customise Dynamics 365 CE to match client‑specific processes, including custom entities, fields, workflows, and forms.
Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms.
- …
- Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Avanade is committed to providing veteran employment opportunities to our service men and women.
This is a hybrid role that combines remote work with regular client engagement. The successful candidate must be fluent in both French and English and be comfortable traveling to client locations as business needs require.
AI Adoption & Transformation Consultant
As a AI Adoption & Transformation Consultant, you will guide enterprise clients through the people side of AI transformation.
Working at the intersection of business strategy, organisational change management, employee experience, and Microsoft Copilot adoption, you will help clients identify high‑value use cases, accelerate workforce readiness, drive behavioural change, and realise measurable business outcomes from AI investments.
You will work directly with executives, business leaders, and technology stakeholders to shape transformation strategies, facilitate AI adoption programmes, and build scalable approaches that help organisations embrace new ways of working.
What You’ll Do
Partner with executive and business stakeholders to identify, prioritise, and evaluate AI and Copilot opportunities.
Develop adoption roadmaps aligned to business objectives and workforce transformation goals.
Help clients establish AI governance, readiness, and value realisation strategies.
Translate emerging AI capabilities into practical business outcomes.
Lead Adoption & Change Programs
Assess organisational readiness, stakeholder needs, change impacts, and adoption barriers.
Design and execute enterprise‑wide adoption strategies for Microsoft Copilot and AI‑enabled solutions.
Develop communications, engagement, training, and reinforcement plans to drive sustained behavioural change.
Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities.
Enable Business Value Realisation
Define adoption metrics, success criteria, and value measurement frameworks.
Monitor adoption progress and recommend improvements based on user feedback and usage insights.
Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes.
Create executive‑ready narratives that communicate progress, impact, and opportunities for continued growth.
Build Scalable Adoption Programs
Design champion networks, enablement programmes, and change acceleration initiatives.
Develop repeatable playbooks, toolkits, training assets, and governance approaches.
Support organisations as they scale AI adoption across business units, geographies, and workforce populations.
Avanade’s is comprised of two channels to market, direct through Avanade relationships and indirect through our parent companies of Microsoft and Accenture, known as the Accenture Microsoft Business Group (AMBG).
These channels are responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues.
Through practices they provide sales, solutioning and delivery support to client groups and accounts to help us win and sustain long‑lasting relationships with our clients.
In addition to direct relationships with clients, each channel works closely with Avanade’s most significant partners – Microsoft and Accenture, as well as other alliances – to drive growth of the business and the practices therein.
Key Responsibilities
What you’ll do
- Thought leadership
- Sales, Solutioning, and Delivery
- Create and Evolve GTM Assets and Solutions
- Establish internal and client‑facing relationships, building a strong network and trust
- Be a brand ambassador, representing AMBG Security in the market and with our clients and partners.
- United Kingdom
- Associate / Analyst Key Responsibilities
- Configure, build and maintain Copilot Studio agents and conversational experiences.
- Develop and optimise topics, prompts, actions and knowledge sources.
- Test, troubleshoot and improve agent performance and user experience.
- Support the integration of Copilot Studio with Microsoft 365, Share Point and Power Platform solutions.
- Power Platform Development
- Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions.
- Assist in delivering low‑code business applications and automation solutions.
- Support integration between Microsoft platforms and business systems.
- Configure and maintain Share Point sites, libraries and content repositories.
- Assist in structuring content, metadata and information architecture to support AI‑driven knowledge experiences.
- Ensure knowledge sources are maintained and optimised for retrieval and accuracy.
- Client & Project Support
- Participate in requirements gathering workshops and discovery activities.
- Assist in documenting business requirements, user stories and solution designs.
- Support testing, deployment and hyper‑care activities during project delivery.
- Collaborate with multidisciplinary teams to deliver innovative business solutions.
- Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies.
- Contribute reusable assets, accelerators and best practices.
- Participate in internal communities of practice, training programmes and knowledge‑sharing initiatives.
Requirements
- Experience with Power Platform, including Power Apps and/or Power Automate.
- Experience using or administering Share Point Online.
- Understanding of Microsoft 365 services and collaboration platforms.
- Strong analytical, problem‑solving and communication skills.
- Ability to work effectively in a collaborative team environment.
- Passion for learning emerging technologies and AI solutions.
- Exposure to Copilot Studio, chatbots or conversational AI technologies.
- Experience with Dataverse and Microsoft APIs/connectors.
- Understanding of Generative AI concepts and prompt engineering.
- Experience delivering client‑facing technology solutions.
- Microsoft certifications in Power Platform, Microsoft 365 or related technologies.
What We Offer
- Opportunity to build hands‑on experience with Microsoft Copilot Studio and AI technologies.
- Structured career development and learning pathways in Copilot Studio and Generative AI.
- Access to industry‑leading training, certifications and mentoring programmes.
- Exposure to innovative client projects across multiple industries.
- Collaboration with experienced consultants, architects and AI specialists.
- A supportive and inclusive culture that encourages learning, innovation and professional growth.
- Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles.
- Flexible and modern ways of working with access to the latest Microsoft technologies.
- #J-18808-Ljbffr
MS Functional Consultant in London employer: Avanade Spain SL
Avanade is an exceptional employer that empowers leaders to shape the future of Data & AI in a dynamic market. With a strong focus on employee growth, you will have the opportunity to build and lead a high-performing team while influencing strategic clients at the C-level. Our inclusive work culture fosters innovation and collaboration, making it an ideal environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land MS Functional Consultant in London
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✨Contribute to Open Source Projects
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We think you need these skills to ace MS Functional Consultant in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Avanade Spain SL.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Avanade Spain SL and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Avanade Spain SL
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Avanade Spain SL uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
