At a Glance
- Tasks: Provide Level 1/Level 2 support for Microsoft 365 and manage customer relationships.
- Company: Join Avanade Inc., a leader in tech solutions with a focus on innovation.
- Benefits: Full-time role with opportunities for growth and skill development.
- Other info: Onsite position in London with a collaborative work environment.
- Why this job: Be part of a dynamic team, working with major clients and cutting-edge technology.
- Qualifications: Experience in Microsoft 365 support and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Avanade Inc. is looking for a support engineer in London to ensure clients' Microsoft 365 deployments are effective. You will deliver Level 1/Level 2 support, manage customer relationships, and collaborate with our team to maintain excellent service.
In this full-time on-site position, your technology skills will thrive as you work with major clients across various industries, embracing continuous growth and innovation as part of our team.
M365 Support Engineer — Onsite London, L1/L2 Expert employer: Avanade Inc.
Avanade Inc. is an exceptional employer that fosters a dynamic work culture in London, where innovation and collaboration are at the forefront. Employees benefit from continuous professional development opportunities and the chance to work with leading clients across diverse industries, ensuring a rewarding and meaningful career path. With a strong emphasis on teamwork and client satisfaction, Avanade provides a supportive environment that empowers its staff to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Support Engineer — Onsite London, L1/L2 Expert
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Avanade Inc. on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your M365 knowledge. We should be ready to discuss real-world scenarios where we've solved problems or improved deployments. Show them we know our stuff!
✨Tip Number 3
Practice makes perfect! Grab a mate and do mock interviews. This will help us articulate our experience and skills confidently, especially when it comes to Level 1/Level 2 support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.
We think you need these skills to ace M365 Support Engineer — Onsite London, L1/L2 Expert
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 and any relevant support roles. We want to see how your skills align with the Level 1/Level 2 support we provide, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about supporting clients and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Showcase Your Tech Skills:Don’t forget to mention any specific technical skills or certifications related to Microsoft 365. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Avanade Inc.
✨Know Your M365 Inside Out
Make sure you brush up on your Microsoft 365 knowledge. Familiarise yourself with the latest features, common issues, and troubleshooting techniques. Being able to discuss specific scenarios where you've resolved M365 problems will show that you're not just knowledgeable but also practical.
✨Showcase Your Customer Service Skills
As a support engineer, you'll be dealing with clients regularly. Prepare examples of how you've successfully managed customer relationships in the past. Highlight your communication skills and how you handle difficult situations, as this will demonstrate your ability to maintain excellent service.
✨Collaborate Like a Pro
Collaboration is key in this role. Think of instances where you've worked effectively within a team to solve a problem or improve a process. Be ready to discuss how you can contribute to a collaborative environment at Avanade Inc. and support your colleagues.
✨Embrace Continuous Learning
Avanade values growth and innovation, so show your enthusiasm for continuous learning. Mention any recent courses, certifications, or self-study you've undertaken related to M365 or support engineering. This will reflect your commitment to staying updated and improving your skills.
