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For Companies At a Glance
- Tasks: Lead a team to enhance digital services and improve customer satisfaction.
- Company: Avaloq, a global leader in wealth management technology.
- Benefits: Flexible working arrangements, inclusive culture, and career development opportunities.
- Why this job: Make a real impact in digital banking while leading a dynamic team.
- Qualifications: Experience in technical roles and proven leadership in diverse environments.
- Other info: Join a supportive team that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Avaloq is a leading provider of wealth management technology and services. Founded and headquartered in Switzerland, we employ around 2,500 colleagues in 12 countries and serve more than 170 clients globally. The Senior Technical Business Analyst – Team Lead for Digital Channels (International) – will join our regional CTO department in Edinburgh, Scotland.
Job Description
- Work with internal stakeholders to implement changes in daily processes that enhance and streamline digital services, improving customer satisfaction ratings.
- Maintain positive relationships with network and clients, ensuring proficient delivery of all services in line with agreed service level agreements.
- Act as senior point of contact for escalations involving the Digital team.
- Coordinate the project team to deliver the agreed scope, supporting developers by outlining customers' requirements.
- Develop your team through inspiring guidance, fostering a culture of openness and excellence for cross‑functional and interregional collaboration, and building a promising talent pipeline.
- Lead change initiatives to drive implementation of strategic efficiency, growth initiatives, transformation and business development while achieving financial targets.
Qualifications
- A solid track record working in a technical role with the ability to think strategically, be process‑oriented, analyze issues, and understand complex situations.
- Proven managerial or team‑lead experience in a global organization and multicultural environment.
- Knowledge of digital banking.
- Effective communication skills and the ability to work with technical and non‑technical stakeholders.
Bonus Skills
- Avaloq solutions know‑how or Avaloq ACCP certification.
- University degree or equivalent qualification and/or operational experience with web and mobile banking products (development of iOS and Android apps).
- Experience with Angular and TypeScript.
- Proficiency with Jenkins pipelines, Artifactory, Docker, OpenShift and Kubernetes.
We offer hybrid and flexible working arrangements to support work‑life balance while maintaining a strong, inclusive Avaloq culture across our global offices. We are proud to embrace diversity and are committed to cultivating an equal‑opportunity environment where everyone can be their authentic selves. All hiring, compensation, and promotion decisions are made regardless of origin, age, gender identity, sexual orientation, or any other personal characteristic.
Senior Technical Business Analyst employer: Avaloq
Contact Detail:
Avaloq Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Avaloq on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Avaloq's digital services inside out. Show us you know how to enhance customer satisfaction and streamline processes – that’s what we’re all about!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! Bring examples of how you've led teams or implemented changes in previous roles. We love seeing real-world applications of your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Technical Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Technical Business Analyst role. Highlight your technical expertise and any managerial experience you've had, especially in a multicultural environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved processes or led teams in the past, and don’t forget to mention your knowledge of digital banking!
Showcase Your Communication Skills: Since you'll be working with both technical and non-technical stakeholders, it's crucial to demonstrate your effective communication skills. Use clear and concise language in your application to show us you can bridge the gap between different teams.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to our hiring team, and you'll have a better chance of standing out in the process!
How to prepare for a job interview at Avaloq
✨Know Your Tech Inside Out
As a Senior Technical Business Analyst, you'll need to demonstrate your understanding of digital banking and the technologies involved. Brush up on your knowledge of Angular, TypeScript, and any relevant tools like Jenkins and Docker. Be ready to discuss how you've used these in past projects.
✨Showcase Your Leadership Skills
Since this role involves team leadership, prepare examples that highlight your managerial experience. Think about times when you inspired your team or led change initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly with Stakeholders
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll be working with both technical and non-technical stakeholders. Consider preparing a few scenarios where you successfully navigated stakeholder communications.
✨Understand Avaloq's Culture
Familiarise yourself with Avaloq's values and culture, especially their commitment to diversity and inclusion. Be prepared to discuss how you can contribute to this environment and support a culture of openness and excellence within your team.
