At a Glance
- Tasks: Manage IT systems for UK SaaS clients and ensure service level agreements are met.
- Company: Avaloq, a leader in financial services technology with a focus on diversity.
- Benefits: Hybrid work model, balanced culture, and opportunities for professional growth.
- Other info: 6-month contract role with potential for career advancement.
- Why this job: Join a dynamic team and enhance service levels in a fast-paced environment.
- Qualifications: Strong IT Service Management experience and ITIL certification required.
The predicted salary is between 60000 - 80000 £ per year.
Avaloq is seeking a Service Manager for their London office to manage IT systems for UK SaaS clients. This 6-month contract role involves coordinating with teams, ensuring service level agreements are met, and improving service levels.
Strong experience in IT Service Management in Financial Services, along with ITIL certification, is required. The position embraces a hybrid work model, supporting a balanced work culture and diversity.
The ideal candidate will demonstrate robust analytical skills, effective communication, and stakeholder management.
SaaS Service Manager - Cloud & SLA Lead (Hybrid) employer: Avaloq
Avaloq is an excellent employer that fosters a dynamic and inclusive work culture in the heart of London, offering a hybrid work model that promotes work-life balance. Employees benefit from continuous professional development opportunities, a collaborative environment, and the chance to work with cutting-edge technology in the financial services sector, making it a rewarding place for those looking to grow their careers.
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Service Manager - Cloud & SLA Lead (Hybrid)
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Avaloq.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Avaloq might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace SaaS Service Manager - Cloud & SLA Lead (Hybrid)
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Avaloq will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Avaloq. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Avaloq confidence in your short-term commitment to the role.
How to prepare for a job interview at Avaloq
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Avaloq.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Avaloq that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
