Technical and Business Analyst - Edinburgh

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

This is a brilliant opportunity for a mid-level Technical and Business Analyst to join our Edinburgh office. In the role you will oversee the delivery of end-to-end solutions within the global Avaloq Digital Channels team. You will use your insightful knowledge of banking and wealth management processes in tandem with your technical expertise in customization, parameterization and integration.

• Design, document and support the development of thought-out solutions within the team's responsibility addressing customer requirements.
• Perform requirement analysis and create specifications in collaboration with software developers, partners and customers to reach agreed solutions, providing subsequent customization suggestions and addressing change requests.
• Follow and support the end-to-end solution, including know-how transfer to the teams who run the solutions for our customers.
• Coordinate your project team to deliver the agreed scope and act as the point of contact for the Project Manager and/or Product Owner supporting development.
• Support the software development team by explaining the customers' requirements.
• Define test cases in line with the customer needs.

Qualifications

• Experience working in Banking, Financial Services or Payments and knowledge of Digital Banking.
• University degree in Banking, Economics, Software Development, Computer Science, Engineering or related discipline.
• Ability to apply technical understanding to comprehend, abstract and specify banking processes and requirements.
• Collaborative and open-minded approach to working in a multicultural and cross-functional team to foster innovation and learning opportunities.
• Proficient communication and stakeholder management skills, balancing a problem-solving attitude with the ability to temper expectations and push back when required.

It would be a real bonus if you have:

• A technical background in software development or related role.
• The ability to query and analyse data using SQL.
• A good understanding of web banking products, server queries and APIs.
• Avaloq Certified Customization Professional Skills on Avaloq parametrization and Avaloq solutions know-how.

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are wholeheartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique.