At a Glance
- Tasks: Analyse and optimise payment processes while collaborating with global teams.
- Company: Join Avaloq, a leading wealth management tech provider with a diverse culture.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive work environment.
- Other info: Embrace diversity and be part of an inclusive team that values your unique perspective.
- Why this job: Make a real impact in the payments industry and grow your career.
- Qualifications: Experience in business analysis, especially in payments, is essential.
The predicted salary is between 28800 - 48000 £ per year.
Company Description
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research-led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratise access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
Your team
As a member of our Edinburgh-based team, you will collaborate with Software Engineers and Business Analysts from all around the world building high-quality solutions to support our existing and new clients.
What you will do
We are seeking a skilled and analytical Business Analyst to join our payments team. As a Business Analyst specialising in payments, you will play an important role in helping our organisation to optimise payment processes, analyse and address customer issues and gather new requirements, and ensure compliance with industry regulations. You will work closely with cross-functional teams to develop solutions to meet market demands. Following Agile methodologies, you will also work closely with the Product Owner and Software Engineers to design, develop, test, and maintain functionality within the team’s responsibility. Your day-to-day job will include:
- Evaluating and analysing payment processes to identify areas for improvement and efficiency.
- Collaborating with stakeholders to understand business requirements and translating them into payment solutions, documenting them in our internal tools (JIRA, Confluence, Service Request platform).
- Designing and building functionalities to implement business solutions in Avaloq.
- Remaining updated on payment industry regulations and standards.
- Troubleshooting customer issues and internal requests, managing client interaction during testing phase, taking care of bug fixing and potential change requests, providing help resolving issues and answering questions.
- Collaborating with developers during implementation and testing of new and existing functionality and bug fixes.
- Working with colleagues from different locations and cultures.
- Participating in Agile practices and ceremonies and working according to the Agile principles.
Qualifications
- Strong track record of working in business analysis, ideally in payment industry and Agile environments.
- Good knowledge of payment transaction products (transfers, direct debits, card processing, etc.) with a familiarity with payment industry regulations (e.g., ISO20022, CBPR+, SEPA, PSD2…).
- Excellent logical, analytical, and problem-solving skills with an eagerness to learn and understand the business needs with a detail-oriented approach to impact analysis, troubleshooting and/or co-ordination with other teams.
- Ability to work collaboratively in a distributed team environment, willing to contribute and help other team members to successfully achieve team goals.
- Experience with applications such as JIRA or Confluence is a plus.
It would be a real bonus if you have:
- University Degree in Economics, Business, Finance or a related field with experience and interest in software development or an education in Computer Science/Engineering/Mathematics with an affinity and interest for banking/economics or equivalent education/experience.
Additional Information
We realise that managing work-life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work-life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are wholeheartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Business Analyst - Payments - Edinburgh employer: Avaloq
Avaloq is an exceptional employer that champions a collaborative and flexible work culture, allowing employees to thrive in their careers while maintaining a healthy work-life balance. With opportunities for professional growth and the chance to work alongside leading financial institutions, our Edinburgh team fosters innovation and inclusivity, ensuring every colleague can contribute their unique perspectives and talents.
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Business Analyst role in payments. Highlight any relevant projects or achievements that showcase your analytical skills and familiarity with payment processes.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the payments industry and how your background makes you a great fit for our team. Be sure to mention your experience with Agile methodologies and any specific payment regulations you know.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think critically and come up with innovative solutions, especially in a fast-paced environment like payments.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be reviewed by our team, and you'll have a better chance of standing out. Plus, it’s super easy to do!
How to prepare for a job interview at Avaloq
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment transaction products like transfers, direct debits, and card processing. Familiarise yourself with industry regulations such as ISO20022 and PSD2, as these will likely come up during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've evaluated and improved payment processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Familiarity with Agile Methodologies
Since the role involves working in Agile environments, be ready to talk about your experience with Agile practices. Mention any ceremonies you've participated in and how you've collaborated with cross-functional teams to deliver solutions.
✨Demonstrate Team Collaboration
Avaloq values teamwork, so think of instances where you've worked collaboratively in a distributed team. Be prepared to share how you contributed to team goals and supported your colleagues, especially in a remote setting.
