At a Glance
- Tasks: Join our payments team to optimise processes and collaborate on innovative solutions.
- Company: Avaloq is a leading provider of wealth management technology, with a global presence and diverse team.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive work culture that values diversity.
- Other info: We embrace diversity and promote an inclusive workplace where everyone can thrive.
- Why this job: Be part of a mission to democratise wealth management while developing your career in a dynamic environment.
- Qualifications: Strong analytical skills and experience in business analysis, preferably in the payments sector.
The predicted salary is between 28800 - 48000 £ per year.
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
Job Description
This is a wonderful opportunity to join our Edinburgh-based Payments Team as a Business Analyst. You will collaborate with software engineers and business analysts around the world to build high-quality solutions to support our existing and future clients.
You will play an important role in helping our organisation to optimise payment processes, analyse and address customer issues and gather new requirements, while ensuring compliance with industry regulations. You will work closely with cross‑functional teams to develop solutions to meet market demands. Following Agile methodologies, you will also collaborate with product owners and software engineers to design, develop, test and maintain functionality within the team's remit.
- Evaluating and analysing payment processes to identify areas for improvement and efficiency.
- Understanding business requirements, translating them into payment solutions and documenting them in our internal tools (JIRA, Confluence, Service Request platform).
- Designing and building functionalities in collaboration with developers during implementation and testing phases of new features and bug fixes.
- Staying up-to-date on payment industry regulations and standards.
- Troubleshooting customer issues and internal requests, providing help resolving issues and answering questions, managing client interaction during testing, overseeing bug fixing and potential change requests.
Qualifications
- Proven track record working in business analysis, ideally in Payments or Cards industry and Agile environments.
- Knowledge of payment transaction products (e.g. transfers, direct debits, card processing) with a familiarity with payment industry regulations (e.g. ISO20022, CBPR+, SEPA, PSD2).
- Logical and analytical approach to problem‑solving.
- Experience with applications such as JIRA or Confluence.
It would be a real bonus if you have:
- An inquisitive approach to learning.
- Experience working as part of a global team with different nationalities and cultures.
- University degree in Economics, Business, Finance, or alternatively, Computer Science, Engineering or Mathematics.
- An interest in software development, Banking or Economics.
Additional Information
We realize that managing work life balance is a challenge we all face in our daily lives and, in order to support this, we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
Business Analyst - Payments employer: Avaloq
Avaloq is an exceptional employer, offering a dynamic and inclusive work culture in the heart of Edinburgh. With a strong focus on employee growth and collaboration, we empower our team members to thrive in their careers while enjoying the flexibility of hybrid working arrangements. Join us to be part of a forward-thinking company that values diversity and innovation in the financial technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Payments
✨Tip Number 1
Familiarise yourself with the latest payment industry regulations and standards, such as ISO20022 and PSD2. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the payments sector through platforms like LinkedIn. Engaging with industry groups or attending relevant webinars can provide insights into current trends and challenges, making you a more informed candidate.
✨Tip Number 3
Brush up on Agile methodologies, as this role requires collaboration within cross-functional teams. Understanding Agile principles will help you articulate how you can contribute effectively to the team during discussions.
✨Tip Number 4
Prepare to discuss specific examples of how you've optimised payment processes or resolved customer issues in previous roles. Real-life scenarios will showcase your analytical skills and problem-solving abilities, which are crucial for this position.
We think you need these skills to ace Business Analyst - Payments
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Business Analyst in the payments sector. Familiarise yourself with payment transaction products and industry regulations mentioned in the job description.
Tailor Your CV:Customise your CV to highlight relevant experience in business analysis, particularly in the payments industry. Emphasise your analytical skills and any experience with Agile methodologies, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the payments industry and your understanding of Avaloq's mission. Mention specific experiences that demonstrate your problem-solving skills and ability to work collaboratively in a team.
Highlight Technical Skills:If you have experience with tools like JIRA or Confluence, be sure to mention this in your application. Highlighting your technical skills will show that you are well-prepared for the collaborative environment at Avaloq.
How to prepare for a job interview at Avaloq
✨Understand Payment Processes
Make sure you have a solid grasp of payment transaction products like transfers, direct debits, and card processing. Familiarise yourself with industry regulations such as ISO20022 and PSD2, as this knowledge will be crucial during your interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical and problem-solving skills in previous roles. Highlight how you identified areas for improvement in payment processes and the impact of your solutions.
✨Familiarity with Agile Methodologies
Since the role involves working within Agile frameworks, be ready to talk about your experience with Agile practices. Discuss any relevant ceremonies you've participated in and how they contributed to successful project outcomes.
✨Collaboration is Key
Emphasise your ability to work collaboratively in a distributed team environment. Share examples of how you've successfully collaborated with cross-functional teams, especially in a remote setting, to achieve common goals.
