At a Glance
- Tasks: Support vulnerable customers with housing management and wellbeing initiatives.
- Company: Avalon, a diverse and inclusive recruitment agency.
- Benefits: Part-time hours with potential for permanent role and flexible working.
- Other info: Engage with external partners and enjoy a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Driver’s license, vehicle access, and enhanced DBS check required.
The predicted salary is between 24000 - 30000 £ per year.
Avalon is currently recruiting for a Housing Officer on a temporary basis for an organisation based in Worcestershire.
The successful applicant will deliver a supported housing management service, supporting the wellbeing and independence of vulnerable customers through individual plans, group activities and signposting to specialist agencies when required.
The successful candidate will:
- Manage referrals, offers, complete tenancy signups, process terminations, void checks, and undertake new tenancy visits.
- Undertake tenancy audits according to target and gather customer data.
- Develop and sustain effective relationships with external partners and stakeholders and represent the organisation in a positive manner.
- Carry out regular monitoring inspections at schemes, including routine health and safety checks.
- Deal with a range of housing related queries.
Further information:
- Part‑time 24 hours per week
- Possibility to go permanent
Requirements:
- A driver’s license and access to a vehicle
- Enhanced DBS check
Please apply for this role online or contact Kim Parsons at Avalon for a confidential discussion.
Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Housing Officer in Worcester employer: avalonhousing
Avalon is an excellent employer, offering a supportive work culture that prioritises the wellbeing and independence of both employees and vulnerable customers. With opportunities for professional growth and development in the heart of Worcestershire, employees benefit from a collaborative environment where their contributions are valued, and they can make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting vulnerable customers. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to housing management and customer support to ensure you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer in Worcester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see how you can support vulnerable customers and manage housing services effectively.
Showcase Your Experience:When detailing your previous roles, focus on any relevant experience in housing management or working with vulnerable groups. We love to see examples of how you've made a positive impact in similar positions.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at avalonhousing
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Familiarise yourself with housing management processes, tenancy audits, and how to support vulnerable customers. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your People Skills
Since this role involves building relationships with external partners and stakeholders, be ready to share examples of how you've successfully managed relationships in the past. Think about times when you've resolved conflicts or worked collaboratively to achieve a goal.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with housing-related queries or conducting health and safety checks. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and approach to customer care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the organisation's approach to supporting vulnerable customers or how they measure success in the role. It shows your interest and helps you determine if the company is the right fit for you.
