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For Companies At a Glance
- Tasks: Lead and develop a national team in supported housing operations.
- Company: Join Avalon, a national provider committed to impactful housing solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for career progression.
- Other info: Dynamic role with travel opportunities and a focus on team development.
- Why this job: Make a real difference in people's lives while shaping a new team.
- Qualifications: Experience in senior operational management and strong leadership skills required.
The predicted salary is between 85000 - 95000 £ per year.
Avalon are currently seeking a Supported Housing Operations Director for a national provider of supported housing with a commitment to working 2-3 days a week in London.
The Opportunity
Avalon is looking for a Supported Housing Operations Director to join a national organisation. This is a key leadership position responsible for overseeing and developing the national supported housing portfolio. You will be responsible for building, guiding, and mentoring a new team to reduce reliance on external resources by developing and strengthening internal capacity. This is a hands-on role focused on operational delivery and driving performance across approximately 1,000 units nationally.
Key responsibilities include:
- Team Development & Leadership: Recruit, train, and manage a new national team to support and oversee operations. You will also provide clear guidance to ensure the team is aligned with business goals and implement strategies to upskill internal staff.
- Operational Management: Oversee the day-to-day operational delivery of all supported housing services across the country. This includes ensuring services are delivered to a high standard, meet regulatory requirements, and achieve positive outcomes for residents.
- Performance & Growth: Identify areas for improvement, implement effective solutions, and contribute to the development of an internal service delivery model that supports business growth and financial sustainability. You will also monitor service performance and respond to operational challenges in a timely manner.
Salary information
- Salary/Rate: £85-£95k negotiable.
- Work Arrangement: This is a hybrid role requiring a presence in the London office two to three days a week, with the remainder of your time spent on-site or working remotely.
- Progression: This is a senior leadership position with a focus on national operational oversight and development.
- Support: You will be responsible for building, guiding, and mentoring a new team.
Requirements
- Experience: Proven experience in a senior operational management role within the supported housing or exempt accommodation sector is essential. You must also have a demonstrable track record of building and managing successful teams.
- Skills and Knowledge: A strong understanding of housing law, exempt accommodation regulations, and supported housing best practices is required. You must also have excellent problem-solving abilities and a hands-on approach to operational challenges.
- Personal Attributes: Strong leadership skills with the ability to guide and mentor staff at all levels are crucial.
- Location: You must be willing and able to travel nationally for site visits.
Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion.
Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Supported Housing Operations Director employer: avalonhousing
Contact Detail:
avalonhousing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the supported housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supported housing and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've built and managed successful teams in the past. This is key for a role like the Supported Housing Operations Director, so make sure you highlight your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about the opportunity and keen to join the team.
We think you need these skills to ace Supported Housing Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supported Housing Operations Director role. Highlight your experience in operational management and team leadership, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supported housing and how your background makes you the perfect fit for this role. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve operational performance. Numbers and outcomes speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Avalon!
How to prepare for a job interview at avalonhousing
✨Know Your Stuff
Make sure you brush up on your knowledge of housing law and supported housing best practices. Familiarise yourself with the specific challenges and regulations in the sector, as this will show that you're not just a good fit for the role but also genuinely interested in making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully built and managed teams in the past. Think about specific situations where you guided your team through challenges or implemented strategies that led to improvement. This will demonstrate your capability to lead and mentor effectively.
✨Be Ready to Discuss Operational Challenges
Anticipate questions about operational management and be prepared to discuss how you've tackled similar challenges before. Highlight your problem-solving abilities and provide concrete examples of how you've improved service delivery or performance in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company's vision for the supported housing portfolio or how they measure success in their operations. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values.