At a Glance
- Tasks: Lead and develop a national team in supported housing operations.
- Company: Join Avalon, a national provider committed to inclusive housing solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on team development.
- Why this job: Make a real difference in people's lives while shaping the future of supported housing.
- Qualifications: Experience in senior operational management and strong leadership skills required.
The predicted salary is between 85000 - 95000 £ per year.
Avalon are currently seeking a Supported Housing Operations Director for a national provider of supported housing with a commitment to working 2-3 days a week in London. This is a key leadership position responsible for overseeing and developing the national supported housing portfolio.
You will be responsible for building, guiding, and mentoring a new team to reduce reliance on external resources by developing and strengthening internal capacity. This is a hands-on role focused on operational delivery and driving performance across approximately 1,000 units nationally.
Key Responsibilities- Team Development & Leadership: Recruit, train, and manage a new national team to support and oversee operations. Provide clear guidance to ensure the team is aligned with business goals and implement strategies to upskill internal staff.
- Operational Management: Oversee the day-to-day operational delivery of all supported housing services across the country, ensuring services are delivered to a high standard, meet regulatory requirements, and achieve positive outcomes for residents.
- Performance & Growth: Identify areas for improvement, implement effective solutions, and contribute to the development of an internal service delivery model that supports business growth and financial sustainability. Monitor service performance and respond to operational challenges in a timely manner.
- Salary/Rate: £85-£95k negotiable.
- Work Arrangement: Hybrid role requiring presence in the London office two to three days a week, with the remainder of time spent on-site or working remotely.
- Progression: Senior leadership position focused on national operational oversight and development.
- Support: Responsible for building, guiding, and mentoring a new team.
- Experience: Proven experience in a senior operational management role within the supported housing or exempt accommodation sector, with a demonstrable track record of building and managing successful teams.
- Skills and Knowledge: Strong understanding of housing law, exempt accommodation regulations, and supported housing best practices. Excellent problem-solving abilities and a hands-on approach to operational challenges.
- Personal Attributes: Strong leadership skills with the ability to guide and mentor staff at all levels.
- Location: Willingness and ability to travel nationally for site visits.
Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Supported Housing Operations Director in London employer: avalonhousing
Avalon is an exceptional employer, offering a dynamic work culture that prioritises employee development and inclusivity. As a Supported Housing Operations Director, you will have the opportunity to lead a passionate team in a hybrid role based in London, with a focus on operational excellence and meaningful impact in the supported housing sector. With competitive salary packages and a commitment to professional growth, Avalon empowers its employees to thrive while making a difference in the lives of residents across the nation.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the supported housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Avalon and their approach to supported housing. Show us that you understand their mission and values, and be ready to discuss how your experience aligns with their goals.
✨Tip Number 3
Practice your leadership pitch! As a Supported Housing Operations Director, you'll need to demonstrate your ability to build and mentor teams. Be ready to share specific examples of how you've successfully led teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Avalon.
We think you need these skills to ace Supported Housing Operations Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supported Housing Operations Director role. Highlight your experience in operational management and team leadership, and don’t forget to showcase your understanding of housing law and regulations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific achievements that demonstrate your ability to lead teams and improve operational performance.
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. We want to know how you build and mentor teams, so share examples of how you've successfully guided others in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Avalon.
How to prepare for a job interview at avalonhousing
✨Know Your Stuff
Make sure you brush up on your knowledge of housing law and supported housing best practices. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential leader who understands the landscape.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully built and managed teams in the past. Think about specific challenges you faced and how you guided your team through them. This will demonstrate your hands-on approach and ability to mentor others.
✨Be Ready for Operational Challenges
Anticipate questions about operational management and performance improvement. Have a few strategies in mind that you've implemented before, and be ready to discuss how you would tackle similar challenges in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's current operations and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
