At a Glance
- Tasks: Drive service improvements for tenants and leaseholders in social housing.
- Company: Join a forward-thinking organisation dedicated to enhancing housing quality.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: 12-month contract with opportunities for professional growth.
- Why this job: Make a real difference in people's lives through impactful housing initiatives.
- Qualifications: Knowledge of social housing and regulatory frameworks is essential.
The predicted salary is between 32900 - 41511 £ per year.
Avalon is currently supporting a client of ours within the West Midlands for the recruitment of a Housing Quality & Service Improvement Manager.
The Opportunity
My client in the West Midlands is seeking a Housing Quality & Service Improvement Manager for a 12-month fixed-term period. This role will have a sole purpose on service delivery and improvement for both tenants and leaseholders. Having a clear insight and knowledge of Social Housing and the regulator is significant to proceeding with this role.
Responsibilities
- Support the Council’s commitment to keeping tenants and leaseholders central to service improvement.
- Contribute to the delivery of the Social Housing (Regulation) Act 2023.
- Help manage and improve a housing stock for tenants and leaseholders.
- Assist in delivering a transformational housing programme.
- Deliver key improvements in asset compliance.
- Lead preparations for regulatory inspections, including procuring external support.
- Support the leadership team with performance framework updates.
Further Information
- 12 month contract.
- 37 hours per working week.
- Hybrid working.
- £32,900 - £41,511 per annum.
Requirements
- Knowledgeable about the housing landscape and the Regulator’s role.
- DBS in place on the update service.
- Full UK drivers licence with access to a vehicle.
Housing Improvement Officer employer: avalonhousing
Avalon is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees while making a meaningful impact in the West Midlands community. With a focus on professional growth, employees benefit from hybrid working arrangements and opportunities to contribute to significant housing improvements, ensuring that both tenants and leaseholders receive the best possible service. Join us to be part of a transformative journey in social housing, where your expertise will directly influence positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Improvement Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with social housing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on the Social Housing (Regulation) Act 2023. Show that you know your stuff and can contribute to service improvement right from the get-go!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that resonate with your passion for improving housing services.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
We think you need these skills to ace Housing Improvement Officer
Some tips for your application 🫡
Know Your Stuff:Make sure you understand the housing landscape and the role of the regulator. We want to see that you’re not just ticking boxes but genuinely know what’s going on in the sector.
Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when applicants take the time to tailor their application to the specific role. Highlight your relevant experience and how it aligns with our mission.
Show Your Passion:Let your enthusiasm for improving housing services shine through! We’re looking for candidates who are genuinely passionate about making a difference for tenants and leaseholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at avalonhousing
✨Know Your Stuff
Make sure you brush up on your knowledge of the housing landscape and the Social Housing (Regulation) Act 2023. Being able to discuss these topics confidently will show that you're serious about the role and understand the key issues at play.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to improve service delivery for tenants and leaseholders. Think about times you've led projects or made significant improvements in asset compliance, as these will be crucial to highlight.
✨Understand the Regulator's Role
Familiarise yourself with the regulator's expectations and how they impact service delivery. This will not only help you answer questions but also allow you to ask insightful questions during the interview, showing your genuine interest in the position.
✨Prepare for Regulatory Inspections
Since you'll be involved in leading preparations for regulatory inspections, think about how you would approach this task. Be ready to discuss strategies for procuring external support and ensuring compliance, as this will demonstrate your proactive mindset.
