At a Glance
- Tasks: Deliver top-notch customer service and manage site visitors with ease.
- Company: Avalon Housing, a supportive team focused on community welfare.
- Benefits: Hybrid work model, competitive salary, and immediate start available.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Join us to make a difference in housing services while enjoying flexibility.
- Qualifications: Call-handling experience and a full UK driver's license required.
The predicted salary is between 27594 - 27594 £ per year.
avalonhousing seeks a Customer Contact Advisor for a 12-month fixed-term contract based in Evesham, West Midlands. The role involves delivering excellent customer service, managing site visitors, and providing accurate information on services such as repairs and housing benefits.
The position requires:
- Call-handling experience
- A full UK driver's license
The role offers a hybrid work model with 3 days on-site and 2 days from home. Salary for the position is £27,594 per annum, with immediate start available.
Hybrid Housing Customer Service Advisor in Evesham employer: avalonhousing
Avalon Housing is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the heart of Evesham. With a hybrid work model, employees enjoy the flexibility of working from home while still being part of a collaborative team on-site. The company is committed to providing comprehensive training and development opportunities, ensuring that every team member can thrive in their role and contribute meaningfully to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Housing Customer Service Advisor in Evesham
✨Tip Number 1
Make sure you research Avalon Housing and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your call-handling skills! Since this role involves managing site visitors and providing information, it’s crucial to demonstrate your ability to communicate clearly and effectively. Role-play with a friend or use mock calls to get comfortable.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips that could help you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available to help you ace the interview process.
We think you need these skills to ace Hybrid Housing Customer Service Advisor in Evesham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your call-handling experience and customer service skills. We want to see how you’ve made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Housing Customer Service Advisor role. We love seeing genuine enthusiasm for the position and our mission.
Showcase Relevant Experience:When filling out your application, be specific about your experience with managing site visitors and providing information on services. We’re looking for examples that demonstrate your ability to deliver excellent customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at avalonhousing
✨Know Your Stuff
Make sure you’re familiar with Avalon Housing and their services. Brush up on common customer service scenarios, especially around repairs and housing benefits. This will show that you’re genuinely interested and prepared.
✨Showcase Your Call-Handling Skills
Since call-handling experience is key for this role, think of specific examples from your past jobs where you’ve successfully managed customer queries or complaints. Be ready to discuss how you kept calm under pressure and resolved issues efficiently.
✨Demonstrate Flexibility
With a hybrid work model in place, it’s important to highlight your adaptability. Share experiences where you’ve successfully worked both in an office and remotely, and how you manage your time effectively in both environments.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if Avalon Housing is the right fit for you. Think about asking about team dynamics or how success is measured in this position.
