At a Glance
- Tasks: Build strong relationships with customers and manage tenancies from start to finish.
- Company: Join a supportive Housing Association making a difference in the community.
- Benefits: Competitive hourly rate, potential for extension, and hybrid working options.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact by helping people secure and maintain their homes.
- Qualifications: Experience in housing or related fields and a full UK driver's licence.
The predicted salary is between 43680 - 48240 £ per year.
Spirehouse is currently supporting a South West-based Housing Association that needs a Generic Housing Officer for a three-month contract.
Responsibilities
- Form effective relationships with customers to maximise the duration of their tenancy/license from sign-up to termination.
- Coordinate the referral process, including completing assessments and interviews with customers to assess their suitability for the accommodation and completing affordability and income expenditure checks.
- Oversee the management of voids and tenancy terminations, completing inventories and arranging to clear or store belongings.
- Process and allocate cash payments received promptly to ensure the accurate management of rent accounts.
- Serve warnings and notices as requested by the Income and Recovery Officers.
- Complete repayment plans with customers to proactively manage arrears.
- Ensure completion of all health and safety checks to ensure compliance with regulations.
- Manage and investigate reports of anti-social behaviour.
- Signposting to support services.
Contract details
- 3 Month Interim (Potential for extension/permanent work)
- £21.00 - £23.15 per hour via Umbrella
- Full-time at 37 hours per week
- Hybrid initially with scope for remote (Working from home and visiting patches)
Requirements
- Full UK driver's licence with access to a vehicle.
- Basic DBS.
- Must have experience in individual settings i.e. ASB, Tenancy, Housing Officer, Income as further training will be provided for other areas.
Please apply for this role online or contact Kim Parsons at Spirehouse for a confidential discussion.
Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Housing Officer in Dorchester employer: avalonhousing
Spirehouse is an exceptional employer, offering a supportive and inclusive work environment for Housing Officers in the South West. With a focus on employee growth and development, we provide comprehensive training and opportunities for career advancement, all while promoting a healthy work-life balance through hybrid working arrangements. Join us to make a meaningful impact in the community while enjoying competitive pay and a collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Dorchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially in areas like tenancy management and customer relations.
✨Tip Number 3
Practice your responses to common interview questions, particularly those related to anti-social behaviour and tenancy issues. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Officer in Dorchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your relevant experience in tenancy management and anti-social behaviour, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t just list your previous jobs; explain how your skills relate to the responsibilities mentioned in the job description. We want to see how you can form effective relationships with customers and manage tenancy issues.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at avalonhousing
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Familiarise yourself with tenancy management, anti-social behaviour policies, and the referral process. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your People Skills
As a Housing Officer, building relationships is crucial. Prepare examples of how you've effectively communicated with customers or resolved conflicts in the past. This will demonstrate your ability to connect with tenants and manage their needs.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with anti-social behaviour or managing voids. Think through potential scenarios beforehand and outline your approach. This shows your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, support for professional development, or the challenges the housing association currently faces. This not only shows your interest but also helps you gauge if the role is right for you.
