At a Glance
- Tasks: Manage a team of Support Workers and ensure high-quality care for clients.
- Company: Avalon, a local social care charity with over 30 years of experience.
- Benefits: Award-winning training, 24/7 advice helpline, discounts, and paid travel expenses.
- Other info: Flexible working hours and opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Management experience in social care and excellent IT skills required.
The predicted salary is between 28222 - 28222 £ per year.
Employment type: Full‑time (37 hours per week)
Salary: £28,222.95 per annum
Benefits:
- Award‑winning in‑house training with opportunities to develop your career
- 24/7 everyday advice helpline, giving you impartial guidance regarding any personal matters or concerns you may have
- On‑call support 24 hours a day
- Discounts at high‑street retailers and on gym memberships
- Contractual sick leave allowance
- Access to our Health Cash Plan
- Paid travel expenses between consecutive sessions of support
- Free onsite parking
- Mileage paid at 45p per mile
- £250 bonus for recommending a friend to become a support worker
Avalon has been delivering innovative services for over 30 years. We are a local social care charity led by our purpose: everything we do is to help people to live fulfilling lives, however they choose. An exciting opportunity has arisen to join our experienced team based at our office in York. Reporting to the Locality Manager (Registered Manager) you will play an active role in the running of our established (and growing!) York service. This is a fulfilling and varied role which will provide opportunity to develop your skills as both a manager and as a social care professional.
What does the role involve?
- Management of a team of Support Workers.
- Day to day management of a customer case load, ensuring assessments, reviews and on-going person‑centred outcomes are met.
- Ensuring the service is running in compliance with regulating authorities and Avalon quality assurance framework, including completion of audits of finance and medication.
- Continually improving services offered by Avalon by working positively with our customers and developing good relationships with service commissioners and care managers.
What You Need:
- Demonstrable management experience in social care and in line managing a team.
- The ability to interpret and apply CQC fundamental standards of quality and safety.
- Excellent IT skills.
- To be a car driver with use of a vehicle for business purposes.
- To be willing to work from our office and within local services.
- To be able to work flexibly and participate in the out of hours on call service.
What You Will Receive:
As an Avalon employee you will receive exclusive discounts on gym memberships and high‑street retailers, the Health Cash Plan, access to a 24/7 employee helpline, and award‑winning specialist training programmes allowing you to further develop your skills and knowledge. Appointment will be subject to an Enhanced Disclosure and Barring Certificate. We strive to ensure equality of opportunity for all. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, age, disability, sexuality or religion. Due to the terms of our sponsorship licence, we are currently not able to accept applications from those requiring sponsorship. Please only apply if you are already a resident in the UK with no sponsorship requirements.
Service Manager, York employer: Avalon Group
Avalon is an exceptional employer, offering a supportive work culture that prioritises employee development through award-winning in-house training and a comprehensive health cash plan. Located in York, our team enjoys flexible working arrangements, generous benefits including discounts at high-street retailers, and a commitment to fostering fulfilling careers in social care, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager, York
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know someone at Avalon. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching Avalon’s values and services. Show us you’re passionate about helping people live fulfilling lives and how your management experience aligns with our mission.
✨Tip Number 3
Practice common interview questions related to social care management. We want to see how you handle real-life scenarios, so think of examples from your past that highlight your skills and adaptability.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role. Plus, it keeps you on our radar!
We think you need these skills to ace Service Manager, York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your management experience in social care and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about social care and how your experience aligns with our mission at Avalon. Keep it engaging and personal – we love to see your personality come through!
Showcase Your IT Skills:Since excellent IT skills are a must, don’t forget to mention any relevant software or tools you’re familiar with. We’re all about efficiency and innovation, so let us know how you can contribute to that with your tech-savvy side!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining our team at Avalon!
How to prepare for a job interview at Avalon Group
✨Know Your Stuff
Make sure you understand the role of a Service Manager and the specific responsibilities it entails. Familiarise yourself with Avalon’s mission and values, as well as the CQC fundamental standards. This will show that you're genuinely interested and prepared.
✨Showcase Your Management Skills
Prepare examples from your past experience where you've successfully managed a team or improved service delivery. Be ready to discuss how you handle challenges and ensure compliance with regulations, as these are key aspects of the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how Avalon measures success in their services. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. Avalon values authenticity and a genuine approach, so be honest about your experiences and what you can bring to the team.
