Service Manager, Teesside (T226)

Join to apply for the Service Manager, Teesside (T226) role at Avalon Group.

Employment type: Full‑time (37 hours per week)

Salary: £28,222.95 per annum

Job Overview

Avalon has been delivering innovative services for over 30 years. We are a local social care charity led by our purpose: everything we do is to help people to live fulfilling lives, however they choose. An exciting opportunity has arisen to join our experienced team based at our office in Teesside. Reporting to the Locality Manager (Registered Manager) you will play an active role in the running of our established Teesside service. This is a fulfilling and varied role which will provide opportunity to develop your skills as both a manager and as a social care professional.

Key Responsibilities

• Management of a team of Support Workers.
• Day‑to‑day management of a customer case load, ensuring assessments, reviews and ongoing person‑centred outcomes are met.
• Ensuring the service is running in compliance with regulating authorities and Avalon quality assurance framework, including completion of audits of finance and medication.
• Continually improving services offered by Avalon by working positively with our customers and developing good relationships with service commissioners and care managers.

Required Qualifications and Experience

• Demonstrable management experience in social care and in line‑managing a team.
• The ability to interpret and apply CQC fundamental standards of quality and safety.
• Excellent IT skills.
• Valid driving licence and access to a vehicle for business purposes.
• Willingness to work from our office and within local services.
• Ability to work flexibly and participate in the out‑of‑hours on‑call service.

What We Offer

• Award‑winning in‑house training with opportunities to develop your career.
• 24/7 everyday advice helpline, giving you impartial guidance regarding any personal matters or concerns you may have.
• On‑call support 24 hours a day.
• Discounts at high street retailers and on gym memberships.
• Access to our Health Cash Plan.
• Paid travel expenses between consecutive sessions of support.
• Free onsite parking.
• Mileage paid at 45p per mile.
• £250 bonus for recommending a friend to become a support worker.

Appointment will be subject to an Enhanced Disclosure and Barring Certificate.

Closing Date: 28 November 2025

We strive to ensure equality of opportunity for all. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, age, disability, sexuality or religion.

Due to the terms of our sponsorship licence, we are currently not able to accept applications from those requiring sponsorship. Please only apply if you are already a resident in the UK with no sponsorship requirements.

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