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- Tasks: Lead a team of Support Workers and manage customer care effectively.
- Company: Avalon Group, a local social care charity with over 30 years of experience.
- Benefits: Exclusive discounts, health cash plan, flexible hours, and award-winning training.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Management experience in social care and a valid driving licence.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Service Manager, Harrogate role at Avalon Group
Location: Harrogate
Avalon has been delivering innovative services for over 30 years. We are a local social care charity led by our purpose: everything we do is to help people to live fulfilling lives, however they choose.
An exciting opportunity has arisen to join our experienced team based at our office in Harrogate. Reporting to the Locality Manager (Registered Manager) you will play an active role in the running of our established Harrogate service. This is a fulfilling and varied role which will provide opportunity to develop your skills as both a manager and as a social care professional.
What does the role involve?
- Management of a team of Support Workers.
- Day to day management of a customer case load, ensuring assessments, reviews and on-going person-centred outcomes are met.
- Ensuring the service is running in compliance with regulating authorities and Avalon quality assurance framework, including completion of audits of finance and medication.
- Continually improving services offered by Avalon by working positively with our customers and developing good relationships with service commissioners and care managers.
What you need
- Demonstrable management experience in social care and in line managing a team.
- The ability to interpret and apply CQC fundamental standards of quality and safety.
- To be a car driver with use of a vehicle for business purposes.
- To be willing to work from our office and within local services.
- To be able to work flexibly and participate in the out of hours on call service.
What you will receive
As an Avalon employee you will receive exclusive discounts on gym memberships and high street retailers, Health Cash Plan, access to a 24/7 employee helpline, and award winning specialist training programmes allowing you to further develop your skills and knowledge. Our Harrogate office has free onsite parking, and there may be the option to work from home and/or flexible hours (subject to organisational need). Appointment will be subject to an Enhanced Disclosure and Barring Certificate.
Interested
Click \’Apply\’ to view the Role Profile and complete our quick application form!
Closing Date
31 October 2025
We strive to ensure equality of opportunity for all. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, age, disability, sexuality or religion.
Due to the terms of our sponsorship licence, we are currently not able to accept applications from those requiring sponsorship. Please only apply if you are already a resident in the UK with no sponsorship requirements.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Industries
- Non-profit Organizations
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Service Manager, Harrogate employer: Avalon Group
Contact Detail:
Avalon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager, Harrogate
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know someone at Avalon. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Avalon’s values and services. Show us how your experience aligns with their mission of helping people live fulfilling lives. Tailor your answers to reflect their ethos!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you articulate your management experience and how you can contribute to the Harrogate service effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it ensures your application gets directly into the right hands. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Service Manager, Harrogate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in social care management. We want to see how your skills align with the role of Service Manager at Avalon, so don’t hold back!
Showcase Your Passion: Let your enthusiasm for helping others shine through in your written application. We’re all about making a difference, so share why you’re passionate about social care and how you can contribute to our mission.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the quickest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Avalon Group
✨Know Your Stuff
Make sure you understand Avalon Group's mission and values. Familiarise yourself with their services and how they impact the community. This will help you demonstrate your passion for social care and show that you're genuinely interested in the role.
✨Showcase Your Management Skills
Prepare specific examples from your past experience where you've successfully managed a team or improved service delivery. Be ready to discuss how you handle challenges, support your team, and ensure compliance with regulations like CQC standards.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics at Avalon. This shows that you're engaged and thinking critically about how you can contribute to their mission. For example, ask about their approach to staff development or how they measure success in service delivery.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Avalon values authenticity and a genuine connection with clients and colleagues. Share your motivations for working in social care and what drives you to make a difference.