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- Tasks: Provide essential admin support and be the first point of contact for our charity.
- Company: Avalon Group, a leading social care charity making a real difference.
- Benefits: Up to 30 days annual leave, discounts, health cash plan, and on-site parking.
- Why this job: Join a supportive team and help transform lives in your community.
- Qualifications: Experience in administration and strong communication skills required.
- Other info: Work in a digital environment with great career growth opportunities.
The predicted salary is between 24630 - 24630 £ per year.
Harrogate, with expected travel to Avalon Locality Offices as required.
£24,630 per annum.
- Up to 30 days annual leave.
- Discounts at high street retailers and on gym memberships.
- 24/7 Everyday Advice helpline, giving you impartial guidance regarding any personal matters or concerns you may have.
- Paid Enhanced Disclosure and Barring (DBS) Certificate (which you need to be able to work in social care).
- On-site parking.
- Access to our health cash plan.
Avalon Group is a leading, award-winning social care charity dedicated to enabling individuals to live fulfilling lives. We are seeking an experienced administrator to be based at our Harrogate Hub. You will provide administrative support to all departments across the charity. You will be the first point of contact for incoming calls, so you will be proficient in communicating with a range of individuals with a variety of needs, and in resolving queries at the first point of contact.
There will be occasions where you will need to travel to other locality offices to undertake work for our locality teams, so being a driver with access to a vehicle is preferred though not essential. You will work in a fully digital environment, so you will need to be confident using a range of digital packages including Microsoft Office and bespoke web-based software. You will be a team player, a natural organiser with great attention to detail and will thrive on the unexpected and finding solutions. The work involved is often varied and sometimes sensitive or confidential in nature.
You will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other. Avalon Group offers a supportive, values-driven work environment and a competitive benefits package. Appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Ready to make an impact? Join us in creating inclusive communities and transforming lives. Apply today by completing our quick online application form.
The Role Profile/ Person Specification for this vacancy is available to view HERE. For more information or an informal discussion, please contact Lisette Robinson (Director of Finance and Corporate Services) on 01423 652680 or 01423 530053.
Closing Date: Thursday 2 April 2026 at 12 noon.
Service Administrator in Harrogate employer: Avalon Group
Contact Detail:
Avalon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Harrogate
✨Tip Number 1
Network like a pro! Reach out to current employees at Avalon Group on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the unexpected! Since the role involves varied tasks, think of examples from your past where you’ve solved problems or adapted quickly. This will show you’re ready for anything!
✨Tip Number 3
Show off your digital skills! Be ready to discuss your experience with Microsoft Office and any other software you’ve used. We love tech-savvy candidates who can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, plus it shows you’re genuinely interested in joining our amazing team at Avalon Group.
We think you need these skills to ace Service Administrator in Harrogate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Service Administrator role. We want to see how you can contribute to our mission at Avalon Group!
Showcase Your Communication Skills: Since you'll be the first point of contact for incoming calls, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect this skill.
Highlight Your Digital Savvy: As we work in a fully digital environment, make sure to mention your proficiency with Microsoft Office and any other relevant software. We love seeing candidates who are comfortable with technology!
Be Yourself!: Let your personality shine through in your application. We value authenticity and want to know what makes you unique. Don’t hesitate to share your passion for social care and how you can make a difference with us!
How to prepare for a job interview at Avalon Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities and how they align with Avalon Group's mission. This will help you articulate how your skills and experiences make you a perfect fit.
✨Showcase Your Communication Skills
As the first point of contact for incoming calls, it's crucial to demonstrate your communication prowess. Practice answering common queries you might face in the role, and be ready to share examples of how you've effectively resolved issues in the past.
✨Emphasise Your Organisational Skills
Being a natural organiser is key for this position. Prepare to discuss specific instances where your attention to detail and organisational abilities have led to successful outcomes. Think about how you manage multiple tasks and prioritise effectively.
✨Be Ready for Digital Discussions
Since the role involves working in a fully digital environment, brush up on your knowledge of Microsoft Office and any other relevant software. Be prepared to discuss your experience with these tools and how you adapt to new technologies quickly.