At a Glance
- Tasks: Manage a team of Support Workers and ensure high-quality care for clients.
- Company: Avalon, a local social care charity with over 30 years of experience.
- Benefits: Exclusive discounts, health cash plan, 24/7 helpline, and award-winning training.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Management experience in social care and a valid driving licence.
The predicted salary is between 31500 - 38500 £ per year.
Award winning in-house training with opportunities to develop your career.
24/7 Everyday Advice helpline, giving you impartial guidance regarding any personal matters or concerns you may have.
On Call support 24 hours a day.
Discounts at high street retailers and on gym memberships.
Contractual sick leave allowance.
Access to our Health Cash Plan.
Paid travel expenses between consecutive sessions of support.
Free onsite parking.
£250 bonus for recommending a friend to become a support worker.
Avalon has been delivering innovative services for over 30 years. We are a local social care charity led by our purpose: everything we do is to help people to live fulfilling lives, however they choose.
An exciting opportunity has arisen to join our experienced team based at our office in York. Reporting to the Locality Manager (Registered Manager) you will play an active role in the running of our established (and growing!) York service. This is a fulfilling and varied role which will provide opportunity to develop your skills as both a manager and as a social care professional.
What does the role involve?
- Management of a team of Support Workers.
- Day to day management of a customer case load, ensuring assessments, reviews and on-going person-centred outcomes are met.
- Ensuring the service is running in compliance with regulating authorities and Avalon quality assurance framework, including completion of audits of finance and medication.
- Continually improving services offered by Avalon by working positively with our customers and developing good relationships with service commissioners and care managers.
What you need…
- Demonstrable management experience in social care and in line managing a team.
- The ability to interpret and apply CQC fundamental standards of quality and safety.
- To be a car driver with use of a vehicle for business purposes.
- To be willing to work from our office and within local services.
- To be able to work flexibly and participate in the out of hours on call service.
What you will receive…
As an Avalon employee you will receive exclusive discounts on gym memberships and high street retailers, Health Cash Plan, access to a 24/7 employee helpline, and award winning specialist training programmes allowing you to further develop your skills and knowledge.
Appointment will be subject to an Enhanced Disclosure and Barring Certificate.
We strive to ensure equality of opportunity for all. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, age, disability, sexuality or religion. Due to the terms of our sponsorship licence, we are currently not able to accept applications from those requiring sponsorship. Please only apply if you are already a resident in the UK with no sponsorship requirements.
Service Manager, York employer: Avalon Group
Avalon Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in York, the company provides exclusive benefits such as health cash plans and specialist training, ensuring that our Service Managers are equipped to lead effectively while fostering positive relationships with both customers and team members.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager, York
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Avalon Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Avalon Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Avalon Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Avalon Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager, York
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Avalon Group:Before hitting send, make sure to tailor your application specifically to Avalon Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Avalon Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
