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- Tasks: Lead and manage teams to ensure a tenant-focused service in social housing.
- Company: Avalon supports social housing providers, promoting diversity and inclusion in recruitment.
- Benefits: Enjoy hybrid working, competitive salary, and a car user allowance.
- Why this job: Make a real impact on communities while supporting residents' independence and well-being.
- Qualifications: DBS check, full UK driving licence, and a passion for tenant advocacy required.
- Other info: This is a 6-month contract with a focus on performance and service improvement.
The predicted salary is between 36000 - 60000 £ per year.
Avalon is currently supporting a Social Housing provider within the West Midlands with the recruitment of a Housing Manager.
The Opportunity:
My client in the West Midlands is seeking a Housing Manager for a 6-month contract. This position will play a pivotal role in supporting the neighbourhoods, Sheltered Housing and Income team in ensuring a high tenant focus and advocacy.
The successful candidate will:
- Lead and manage neighbourhood teams, including the Tenant Voice team, Sheltered Housing team, and Income Collection team
- Deliver a visible, proactive, and tenant-focused service across neighbourhoods
- Ensure all sheltered housing schemes are safe, clean, well-maintained, and desirable places to live
- Support the independence of older residents and promote sustainable living environments
- Drive performance across the teams to meet the Social Housing Regulator Standards
- Maintain a strong focus on early intervention for rent collection and tenant support needs
- Lead on achieving HQN Rent Collection Accreditation
- Monitor and improve team performance against key KPIs and service targets
- Ensure the health and safety of residents and buildings within sheltered housing schemes
- Implement procedures to manage risk and uphold compliance standards
- Present service updates and performance reports to the Housing Advisory Board and Cabinet
- Contribute to ongoing service improvements and efficiency reviews
Further information:
- 6-month contract
- 37 hours per working week
- Hybrid working
- £42,708 – £45,718 per annum plus car user allowance
Requirements:
- DBS in place on the update service
- Full UK drivers licence with access to a vehicle
Avalon, trading name of Spirehouse Recruitment Limited. Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Housing Manager employer: Avalon (Formerly Spirehouse Social Housing)
Contact Detail:
Avalon (Formerly Spirehouse Social Housing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Housing Manager, especially those related to tenant advocacy and performance management. Understanding these aspects will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the social housing sector, particularly those who have experience in managing neighbourhood teams. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest regulations and standards set by the Social Housing Regulator. Being well-versed in compliance will show your commitment to maintaining high service standards.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven performance improvements in previous roles. Highlighting measurable outcomes will make your application stand out to potential employers.
We think you need these skills to ace Housing Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Housing Manager position. Tailor your application to highlight your relevant experience in managing teams and delivering tenant-focused services.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in social housing or related fields. Mention specific achievements that demonstrate your ability to lead teams, improve performance, and ensure compliance with regulations.
Showcase Your Skills: Make sure to showcase skills that are crucial for the role, such as leadership, communication, and problem-solving. Provide examples of how you've successfully managed projects or initiatives that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your background to the needs of the organisation. Discuss your passion for supporting tenants and improving living environments, and explain why you are the ideal candidate for the Housing Manager role.
How to prepare for a job interview at Avalon (Formerly Spirehouse Social Housing)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Manager. Familiarise yourself with tenant advocacy, neighbourhood management, and the importance of compliance standards in social housing.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, particularly in a housing context. Highlight specific examples where you've driven performance and improved team dynamics.
✨Emphasise Tenant Focus
Demonstrate your commitment to tenant satisfaction and support. Share examples of how you've previously ensured a high level of service and addressed tenant needs effectively.
✨Prepare for Performance Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to housing management. Be ready to discuss how you've monitored and improved performance against these metrics in past roles.
