At a Glance
- Tasks: Lead neighbourhood teams and ensure a tenant-focused service.
- Company: Avalon supports social housing providers, promoting inclusivity and community welfare.
- Benefits: Enjoy hybrid working, competitive salary, and a car user allowance.
- Why this job: Make a real impact in communities while supporting residents' independence and well-being.
- Qualifications: DBS check, full UK driving licence, and a passion for tenant advocacy required.
- Other info: This is a 6-month contract with a focus on service improvement.
The predicted salary is between 36000 - 60000 £ per year.
Avalon is currently supporting a Social Housing provider within the West Midlands with the recruitment of a Housing Manager.
The Opportunity:
My client in the West Midlands is seeking a Housing Manager for a 6-month contract. This position will play a pivotal role in supporting the neighbourhoods, Sheltered Housing and Income team in ensuring a high tenant focus and advocacy.
The successful candidate will:
- Lead and manage neighbourhood teams, including the Tenant Voice team, Sheltered Housing team, and Income Collection team
- Deliver a visible, proactive, and tenant-focused service across neighbourhoods
- Ensure all sheltered housing schemes are safe, clean, well-maintained, and desirable places to live
- Support the independence of older residents and promote sustainable living environments
- Drive performance across the teams to meet the Social Housing Regulator Standards
- Maintain a strong focus on early intervention for rent collection and tenant support needs
- Lead on achieving HQN Rent Collection Accreditation
- Monitor and improve team performance against key KPIs and service targets
- Ensure the health and safety of residents and buildings within sheltered housing schemes
- Implement procedures to manage risk and uphold compliance standards
- Present service updates and performance reports to the Housing Advisory Board and Cabinet
- Contribute to ongoing service improvements and efficiency reviews
Further information:
- 6-month contract
- 37 hours per working week
- Hybrid working
- £42,708 – £45,718 per annum plus car user allowance
Requirements:
- DBS in place on the update service
- Full UK drivers licence with access to a vehicle
Avalon, trading name of Spirehouse Recruitment Limited. Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Housing Manager employer: Avalon (Formerly Spirehouse Social Housing)
Contact Detail:
Avalon (Formerly Spirehouse Social Housing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Housing Manager, especially those related to tenant advocacy and performance management. Understanding these aspects will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the social housing sector, particularly those who have experience in managing neighbourhood teams. Engaging with them can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Stay updated on the latest trends and regulations in social housing, especially regarding tenant support and compliance standards. This knowledge will not only enhance your conversations but also show your commitment to the role.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences that highlight your ability to lead teams and improve service delivery. Tailoring your examples to align with the job's requirements will make a strong impression.
We think you need these skills to ace Housing Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Housing Manager position. Tailor your application to highlight how your experience aligns with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in housing management or related fields. Provide examples of how you've successfully led teams, improved tenant services, or managed compliance standards.
Showcase Your Skills: Make sure to showcase skills that are particularly relevant to this role, such as leadership, communication, and problem-solving. Use specific examples to demonstrate how you've applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your passion for supporting tenants and improving housing services. Mention your understanding of the importance of tenant advocacy and community engagement.
How to prepare for a job interview at Avalon (Formerly Spirehouse Social Housing)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Manager. Familiarise yourself with tenant advocacy, neighbourhood management, and the importance of maintaining safe and desirable living environments.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, particularly in a housing context. Highlight any previous roles where you've successfully managed teams and driven performance towards key objectives.
✨Emphasise Tenant Focus
Demonstrate your commitment to tenant satisfaction and support. Share examples of how you've previously engaged with tenants and addressed their needs, especially in terms of early intervention for rent collection and support.
✨Prepare for Compliance Questions
Since compliance and health and safety are crucial in this role, be ready to discuss your knowledge of relevant regulations and how you've ensured compliance in past positions. This will show your understanding of the standards expected in social housing.