Senior Account Director (Medical Communications) in Manchester
Senior Account Director (Medical Communications)

Senior Account Director (Medical Communications) in Manchester

Manchester Full-Time 48000 - 72000 £ / year (est.) No home office possible
Avalere Health

At a Glance

  • Tasks: Lead client relationships and oversee high-value global accounts in medical communications.
  • Company: Avalere Health, dedicated to making healthcare accessible for every patient.
  • Benefits: Flexible working, generous leave, health support, and professional development opportunities.
  • Why this job: Make a real impact in healthcare while growing your career in a supportive environment.
  • Qualifications: 8+ years in account management with strong leadership and negotiation skills.
  • Other info: Join a diverse team committed to inclusion and employee well-being.

The predicted salary is between 48000 - 72000 £ per year.

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources. Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity.

We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs. We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you would like to apply and need adjustments made, you can let us know in your application.

About the Role

We are looking for an immediately available Senior Account Director (Medical Affairs), to join our Client Services team on a 12 month FTC. You will be responsible for overseeing the overall health of a growing high-value, global Med Affairs account. Reporting to the Senior Client Services Director, you’ll focus on building and strengthening client relationships, identifying opportunities for organic growth, and ensuring that our services are delivered to the highest standard. You’ll play a pivotal role in leading strategic planning for your accounts, supporting RFIs, RFPs, and pitches as needed. You will also lead and collaborate with an internal cross-functional team to drive seamless project delivery and ensure alignment with client objectives. With your broad experience managing large-scale accounts and navigating complex client needs, you’ll also mentor junior members of the Client Service and Project Management teams, supporting their development as future leaders within the organization.

What You’ll Do

  • Client Management: Build and maintain strong client relationships, providing strategic and commercial insights to align with their objectives.
  • Strategic Leadership: Have a deep understanding of therapy area, product and market, ensuring deliverables support client goals.
  • Account Oversight: Lead account teams, ensuring seamless project execution and high-quality outcomes.
  • Team Leadership: Mentor and support client services teams, fostering collaboration and professional growth.
  • Business Development: Identify opportunities for account expansion and contribute to organic growth.
  • Financial Accountability: Monitor budgets, profitability, and key financial metrics to meet recovery objectives.
  • Compliance & Best Practices: Ensure adherence to industry guidelines (ABPI, EFPIA) and internal compliance standards.
  • Performance Monitoring: Conduct regular account reviews to assess quality, timelines, and resource needs.
  • Client Engagement: Lead client onboarding and regular review meetings to drive satisfaction and future work.

About You

  • Bachelor's degree preferable ideally within life sciences, or related field. A-level minimum requirement.
  • 8 years+ experience in Account Management/Project Management roles, within a healthcare or medical communications agency is essential.
  • Expert in Medical Affairs project types and deliverables.
  • Exceptional leadership, interpersonal and negotiation skills.
  • Track record of account leadership, business development, and driving organic expansion.
  • Self-motivated, with strong decision-making capabilities.
  • Strong understanding of medical and scientific concepts, as well as industry regulations and standards.
  • Excellent organizational and project management abilities.

What we can offer

  • You’ll receive up to a 7% pension contribution, life insurance, income protection, and private medical insurance for peace of mind.
  • Enjoy flexible working arrangements, including flexible hybrid working, along with the option to work from anywhere across the globe two weeks each year.
  • We provide 25 days of annual leave plus two personal well-being days, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
  • Access free counselling through our employee assistance program, as well as personalized health support.
  • Enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey, as well as on-demand support from our partner Peppy.
  • You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

Senior Account Director (Medical Communications) in Manchester employer: Avalere Health

At Avalere Health, we are dedicated to creating a meaningful impact on patient lives, making us an exceptional employer for those seeking purpose-driven careers. Our inclusive culture fosters collaboration and professional growth, supported by flexible working arrangements and comprehensive benefits, including enhanced family leave policies and access to extensive training resources. With major city hubs and a commitment to diversity, we empower our employees to thrive both personally and professionally, ensuring that every team member can contribute to our mission of reaching every patient possible.
Avalere Health

Contact Detail:

Avalere Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Director (Medical Communications) in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the hunt for a Senior Account Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research Avalere Health thoroughly, understand their mission, and think about how your experience aligns with their goals. Be ready to discuss how you can contribute to their vision of reaching every patient possible.

✨Tip Number 3

Showcase your leadership skills! During interviews, highlight your experience in mentoring and leading teams. Avalere values collaboration and professional growth, so make sure they see how you can foster that culture.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Avalere Health and making a difference in patient lives.

We think you need these skills to ace Senior Account Director (Medical Communications) in Manchester

Client Management
Strategic Leadership
Account Oversight
Team Leadership
Business Development
Financial Accountability
Compliance & Best Practices
Performance Monitoring
Client Engagement
Medical Affairs Expertise
Interpersonal Skills
Negotiation Skills
Organizational Skills
Project Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Director role. Highlight your experience in medical communications and account management, and show how your skills align with Avalere Health's mission to support every patient.

Showcase Your Leadership Skills: Since this role involves mentoring junior team members, don’t forget to include examples of your leadership experience. We want to see how you've successfully led teams and driven project outcomes in your previous roles.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. We appreciate clarity!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Avalere Health

✨Know Your Stuff

Make sure you have a solid understanding of medical communications and the specific therapy areas relevant to the role. Brush up on industry regulations like ABPI and EFPIA, as well as any recent developments in healthcare that could impact your potential clients.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience, especially in managing large-scale accounts and mentoring junior team members. Be ready to discuss how you've fostered collaboration and professional growth within your teams.

✨Client-Centric Mindset

Demonstrate your ability to build and maintain strong client relationships. Think of specific instances where you've provided strategic insights that aligned with client objectives and led to successful outcomes.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle specific client situations or challenges. Prepare by thinking through potential scenarios related to account management and project delivery, and how you would ensure high-quality outcomes while adhering to compliance standards.

Senior Account Director (Medical Communications) in Manchester
Avalere Health
Location: Manchester

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