At a Glance
- Tasks: Guide clients through VAT compliance and onboarding, ensuring smooth transitions and process improvements.
- Company: Join Avalara, a leader in VAT compliance with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, health benefits, paid time off, and potential bonuses.
- Other info: Work hybrid or fully remote, with opportunities for mentorship and career growth.
- Why this job: Make a real impact by helping clients navigate complex VAT requirements and improve processes.
- Qualifications: 4+ years in VAT compliance, strong organisational skills, and customer-facing experience.
The predicted salary is between 50000 - 60000 £ per year.
You will join Avalara's International Compliance Operations team in Brighton, supporting new clients as they onboard into our VAT compliance services. This is a customer‑facing role focused on guiding clients through onboarding readiness rather than filing, helping them understand VAT requirements and how to provide accurate data. You will handle complex onboarding scenarios, improve processes, and contribute to scaling our services as we expand across EMEA. Working closely with global teams, you will help ensure a smooth transition from onboarding into ongoing compliance operations. You will also help advance how we use automation and AI to improve onboarding efficiency and accuracy. You will work on either a hybrid‑Brighton or fully remote basis and report to a Team Lead.
Your Responsibilities Will Be:
- Guide clients through VAT compliance requirements and onboarding readiness
- Deliver onboarding consultations and client education through calls and virtual meetings
- Validate client data, processes, and readiness for VAT filing operations
- Manage complex onboarding scenarios and resolve escalations
- Support international clients entering EMEA markets with VAT compliance setup
- Partner with offshore teams to guarantee a smooth transition into filing operations
- Track onboarding workflows and maintain accurate operational reporting
- Identify process gaps and implement improvements to increase efficiency
- Contribute to automation initiatives, including improving data extraction and validation processes
- Mentor junior team members and share best practices to improve team performance
- Raise operational standards by driving process improvements and improving onboarding consistency
What You'll Need To Be Successful:
- 4+ years experience in VAT compliance
- Experience in a customer‑facing tax or compliance role with extensive VAT knowledge
- Experience explaining complex VAT requirements clearly to clients and internal teams
- Experience handling complex onboarding or compliance scenarios
- Strong organisational skills with the ability to manage multiple priorities
- Experience improving processes, automation, or operational efficiency
- High attention to detail with strong troubleshooting and problem‑solving skills
- Professional tax qualification (such as ATT Foundation Diploma or equivalent)
- Demonstrated use of AI tools or data‑driven approaches to improve accuracy, reduce manual work, or identify process improvements
- Ability to work across international teams and collaborate effectively across locations
- Fluency in English; fluency in additional European languages would be beneficial
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. We're an Equal Opportunity Employer supporting diversity and inclusion.
Senior Tax Analyst – Client Onboarding in Brighton employer: Avalara
Avalara is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture in Brighton that embraces diversity and inclusion. With opportunities for mentorship and collaboration across international teams, employees can thrive in their roles while contributing to innovative automation initiatives that enhance efficiency. The comprehensive benefits package, including health and wellness support, ensures that team members feel valued and supported as they navigate their careers in VAT compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Tax Analyst – Client Onboarding in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Avalara or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to VAT compliance and client onboarding. We recommend role-playing with a friend or using online resources to get comfortable explaining complex concepts clearly.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've handled complex onboarding scenarios or improved processes in previous roles. This will demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at Avalara!
We think you need these skills to ace Senior Tax Analyst – Client Onboarding in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Tax Analyst. Highlight your VAT compliance experience and any customer-facing roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about VAT compliance and how you can help our clients. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex onboarding scenarios or improved processes in the past. We love seeing candidates who can think on their feet and drive efficiency!
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Avalara
✨Know Your VAT Stuff
Make sure you brush up on your VAT compliance knowledge before the interview. Be ready to explain complex VAT requirements clearly, as this role is all about guiding clients through onboarding. Familiarise yourself with common scenarios and challenges clients face.
✨Showcase Your Customer-Facing Skills
Since this is a customer-facing role, prepare examples of how you've successfully communicated with clients in the past. Think about times when you resolved issues or educated clients on complex topics. This will demonstrate your ability to handle client interactions effectively.
✨Highlight Process Improvement Experience
Be ready to discuss any experience you have with improving processes or implementing automation. Share specific examples of how you've identified gaps and made changes that increased efficiency. This shows that you're proactive and can contribute to scaling services.
✨Prepare for Team Collaboration Questions
As you'll be working closely with international teams, think about your past experiences collaborating across locations. Prepare to discuss how you’ve navigated different time zones, cultures, or communication styles to ensure smooth operations. This will highlight your teamwork skills.
