Avalara, Inc. is seeking a Customer Success Manager to lead a high-volume portfolio, ensuring customers realise value from Avalara’s solutions while driving retention and identifying growth opportunities.
This remote role involves 1–3 days per quarter in the office and reports to the Customer Success Team Manager. With 3+ years in customer success at Mid-Market or Strategic level, you will proactively engage customers at scale, manage risks, and collaborate with Account Managers and
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Remote CSM - Growth & Retention (SaaS) in Brighton employer: Avalara, Inc.
Avalara, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As an SDR Manager, you will benefit from comprehensive professional development opportunities, competitive compensation, and the chance to lead a talented team in a rapidly growing sector. Located in a vibrant area, Avalara offers unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to advance your career.