At a Glance
- Tasks: Lead the design and delivery of innovative guest-facing technology for a luxury destination.
- Company: Join a landmark luxury destination in Edinburgh with a focus on cutting-edge technology.
- Benefits: Competitive salary, opportunity to shape technology, and work in a dynamic environment.
- Other info: Exciting chance to shape a greenfield project with significant career growth potential.
- Why this job: Be at the forefront of creating a seamless guest experience with your tech expertise.
- Qualifications: Proven experience in technology builds, vendor management, and luxury hospitality.
The predicted salary is between 63000 - 77000 £ per year.
An exceptional opportunity has arisen for a hands-on Head of Technology to lead the design, build and delivery of a new guest-facing technology environment for a landmark luxury destination in Edinburgh.
This is a greenfield role with the chance to shape a technology stack from the ground up, creating the platforms and integrations that will connect hotel, food and beverage, retail, spa, events and wider guest experiences into one seamless operating model.
About the role Reporting to a senior commercial and finance leader, the Head of Technology will take ownership of the guest-facing technology stack across implementation and into live operations.
The role combines strategic technology leadership with practical delivery, including platform selection, integration design, vendor management, technical build and operational readiness.
You will work as part of a small senior technology development team, partnering closely with finance, commercial, operational, front-of-house, project and external technology teams to ensure the business is ready to operate from day one.
Own the delivery of guest-facing platforms, including CRM/CDP, property management, point of sale, spa management, ticketing, digital channels and guest room technology.
Translate an ambitious guest experience vision into practical technology choices that connect multiple venues, services and customer journeys.
Lead platform selection, configuration, testing, implementation and transition into live operations.
Design and deliver integrations across Saa S platforms, a central data lake and finance or ERP systems.
Build custom applications, APIs and integrations where required, using modern development tools and practical engineering judgement.
Recommend vendors, support commercial negotiation and manage suppliers through implementation and business-as-usual support.
Lead acceptance testing, readiness planning, handover activity and operational training support.
Shape, hire and lead the IT support capability required as the business moves towards opening and live operation.
About you Proven experience delivering product builds and standing up technology stacks end to end.
Strong knowledge of REST APIs, webhooks and event-driven integration patterns.
Ability to build applications and integrations directly when needed.
Track record of vendor selection, implementation delivery and contract negotiation support across multiple Saa S platforms.
Experience in luxury retail, hospitality, consumer digital, product-led Saa S or another customer experience-led environment.
Startup-style temperament, resilience and the ability to make progress without close management.
Hospitality technology experience, particularly across PMS, POS, spa, guest room or venue technology.
Experience working in a greenfield environment with limited legacy constraints.
Experience building technology capability for a luxury, mixed-use or destination-led operating model.
Why apply?
This is a rare opportunity to take ownership of a major technology build at an early stage, with the freedom to shape systems, integrations, processes and team capability before launch.
The successful candidate will play a visible role in creating the technology foundation for a premium, multi-venue guest experience.
Location and Terms The role is based in Edinburgh in office.
Working pattern, remuneration and appointment details will be discussed with shortlisted candidates. #J-18808-Ljbffr
Head of Technology in Edinburgh employer: Avah HR
Paton & Co is an exceptional employer, offering a dynamic work environment where you can lead and develop a dedicated bookkeeping team while contributing to the growth of a respected rural professional practice. Located in Elgin, you will benefit from a competitive salary package, opportunities for professional development, and a supportive culture that values accuracy and client service. Join us to make a meaningful impact in a role that combines leadership with hands-on financial management across diverse client portfolios.
