At a Glance
- Tasks: Lead the launch and delivery of innovative learning products for HR professionals.
- Company: Join Avado, a Platinum-level professional education provider in London.
- Benefits: Enjoy 25 days holiday, remote work options, and personal development opportunities.
- Other info: Dynamic, fast-paced environment with excellent career growth potential.
- Why this job: Make a real impact on learning experiences while working with cutting-edge AI tools.
- Qualifications: Experience in online learning, programme delivery, and stakeholder management required.
The predicted salary is between 50000 - 65000 £ per year.
Location: London (Hybrid)
Hours: Full-time (37.5hrs)
Salary: Competitive, commensurate with experience
About the role
Reporting to the Director of Product & Operations, this role will lead the coordination, launch and operational delivery of Avado’s new learning products, including CPD courses, bootcamps, community-led propositions and professional education programmes. You will work across Product, Operations, Learning Design, SMEs, Sales, Marketing and Tech to turn product ideas into high-quality, commercially viable learning experiences that can be launched efficiently and scaled successfully. This is not a software product owner or technical build role. We are looking for someone with strong programme delivery, stakeholder coordination and launch management experience within online learning, professional education or training environments.
Ideal background
- Online learning or edtech
- CPD and professional education
- Corporate training or bootcamps
- Membership bodies or awarding organisations
- Learning operations or programme delivery
Why this role matters
- Play a key role in scaling a Platinum-level professional education provider
- Lead the launch and delivery of new revenue-generating learning products
- Work directly with senior leadership on high-impact strategic initiatives
- Help shape innovative learning experiences for HR professionals globally
- Support the integration of AI-enabled tools into learning delivery at scale
Key Responsibilities
- Learning Programme Delivery & Coordination
- Coordinate the end-to-end delivery of new learning products from concept through to launch and post-launch optimisation
- Manage programme timelines, dependencies, launch plans and operational readiness activities
- Ensure learning products are delivered on time, within scope and aligned to commercial and learner experience goals
- Create structure and momentum across multiple concurrent projects and launches
- Coordinate cross-functional delivery across Operations, Learning Design, Marketing, Sales, Student Support and external partners
- Product Launch & Operational Readiness
- Lead launch logistics for new CPD courses, bootcamps and community propositions
- Coordinate operational setup across LMS platforms, learner communications, enrolment processes, reporting and support readiness
- Ensure internal teams are fully prepared for successful programme launches
- Manage launch checklists, risk tracking and stakeholder updates
- Support go-to-market activity in partnership with Marketing and Sales teams
- CPD Courses, Bootcamps & Learning Products
- Support the development and launch of online CPD courses and live online bootcamps
- Coordinate SMEs, learning designers, production partners and operational teams to deliver high-quality learning experiences
- Translate SME input into structured, learner-friendly digital learning journeys
- Ensure consistency in learner experience, programme quality and operational delivery across the portfolio
- Support continuous improvement using learner feedback, engagement data and operational insights
- Avado Connect (Community Platform)
- Support the ongoing evolution and relaunch of Avado Connect as a scaled community for HR professionals
- Coordinate initiatives that drive engagement, retention and learner value
- Help shape propositions for learners, alumni and the wider HR audience
- Monitor engagement and adoption trends and support ongoing improvements
- Data, Performance and Continuous Improvement
- Use data insights to identify trends, delivery risks and optimisation opportunities
- Support leadership reporting through clear, actionable updates and performance analysis
- Work with Data team to improve reporting visibility and decision-making
- Contribute to a culture of evidence-based continuous improvement
- AI & Delivery Innovation
- Support the integration of AI-enabled tools and workflows into learning delivery and operations
- Work with internal teams to improve efficiency, learner experience and scalability
- Identify opportunities to streamline delivery processes without compromising quality
- Stakeholder Management
- Act as a central coordination point across internal teams and external partners
- Build strong working relationships with SMEs, facilitators, production partners and operational teams
- Communicate timelines, risks, dependencies and priorities clearly to stakeholders
- Support senior leadership with delivery visibility and programme updates
Key Measures of Success (KPIs)
- Successful launch and operational delivery of online CPD products and live online bootcamps and workshops
- Learner satisfaction and engagement across new products
- Delivery of launch milestones on time and within budget
- Contribution to learner outcomes, including completion rates and NPS
- Effective coordination across teams and stakeholders
- Operational efficiency and scalability improvements
Skills & Experience
- Essential
- Proven experience delivering and coordinating learning programmes, training products or online education initiatives
- Experience working within online learning, CPD, professional education, bootcamps, membership organisations or corporate training environments
- Strong track record of managing launches, operational readiness and cross-functional delivery
- Experience coordinating multiple stakeholders, timelines and priorities simultaneously
- Strong organisational and programme management skills
- Excellent communication and stakeholder management capabilities
- Experience working with LMS platforms and digital learning environments
- Commercial awareness and understanding of learner/customer experience
- Comfortable working in fast-paced, evolving environments
- Desirable
- Experience working with community-led learning or subscription products
- Exposure to AI-enabled learning tools or operational workflows
- Experience coordinating video-based or SME-led learning content production
- Understanding of professional education and qualification-based learning (e.g. CIPD or similar professional bodies)
- Familiarity with learner operations, enrolment processes or student support environments
What you’ll get
- Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years.
- A day off on or around your birthday.
- Cycle2Work scheme
- Statutory pension and life assurance.
- Employee Assistance Program & other lifestyle discounts
- Various opportunities to gain an immersive experience into a range of Avado products and proposition.
- On-demand access to our Avado Connect community
- Curated personal development and learning tools – SEEDL platform
Strategic Learning Programme Lead - Launch & Scale employer: Avado
Avado is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong focus on employee growth, we provide extensive professional development opportunities, competitive benefits, and a supportive culture that values work-life balance. Join us to play a pivotal role in shaping the future of professional education while enjoying the unique advantages of a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Learning Programme Lead - Launch & Scale
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Keep it concise and focus on how you can help them launch and scale their learning programmes.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the position.
We think you need these skills to ace Strategic Learning Programme Lead - Launch & Scale
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Learning Programme Lead role. Highlight your experience in online learning and programme delivery, and show us how your skills align with what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your impact! Use specific examples of successful launches or projects you've managed, and quantify your achievements where possible to grab our attention.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your experience and fit for the role quickly.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Avado
✨Know Your Learning Products
Before the interview, dive deep into Avado's learning products, especially CPD courses and bootcamps. Understand their unique selling points and how they cater to HR professionals. This knowledge will help you demonstrate your passion for the role and show that you're ready to contribute from day one.
✨Showcase Your Coordination Skills
Be prepared to discuss specific examples of how you've successfully coordinated multiple stakeholders and projects in the past. Highlight your organisational skills and ability to manage timelines effectively. This is crucial for a role that requires cross-functional delivery and operational readiness.
✨Emphasise Data-Driven Decision Making
Since the role involves using data insights for continuous improvement, come equipped with examples of how you've used data to identify trends or optimise learning programmes. This will showcase your analytical skills and your commitment to enhancing learner experiences.
✨Engage with AI Integration
Given the focus on integrating AI-enabled tools into learning delivery, be ready to discuss any experience you have with AI in education or training environments. If you don't have direct experience, share your thoughts on how AI can enhance learning experiences and operational efficiency.
