At a Glance
- Tasks: Lead the launch and delivery of innovative learning products for HR professionals.
- Company: Join a Platinum-level professional education provider in a dynamic, hybrid environment.
- Benefits: Enjoy 25 days holiday, cycle scheme, and personal development opportunities.
- Other info: Collaborate with diverse teams and drive continuous improvement in learning delivery.
- Why this job: Shape impactful learning experiences and integrate AI tools into education.
- Qualifications: Experience in online learning, programme delivery, and stakeholder management required.
The predicted salary is between 40000 - 50000 £ per year.
Location: London (Hybrid)
Hours: Full-time (37.5hrs)
Salary: Competitive, commensurate with experience
About the role
Reporting to the Director of Product & Operations, this role will lead the coordination, launch and operational delivery of Avado’s new learning products, including CPD courses, bootcamps, community-led propositions and professional education programmes. You will work across Product, Operations, Learning Design, SMEs, Sales, Marketing and Tech to turn product ideas into high-quality, commercially viable learning experiences that can be launched efficiently and scaled successfully. This is not a software product owner or technical build role. We are looking for someone with strong programme delivery, stakeholder coordination and launch management experience within online learning, professional education or training environments.
Ideal background
- Online learning or edtech
- CPD and professional education
- Corporate training or bootcamps
- Membership bodies or awarding organisations
- Learning operations or programme delivery
Why this role matters
- Play a key role in scaling a Platinum-level professional education provider
- Lead the launch and delivery of new revenue-generating learning products
- Work directly with senior leadership on high-impact strategic initiatives
- Help shape innovative learning experiences for HR professionals globally
- Support the integration of AI-enabled tools into learning delivery at scale
Key Responsibilities
- Learning Programme Delivery & Coordination
- Coordinate the end-to-end delivery of new learning products from concept through to launch and post-launch optimisation
- Manage programme timelines, dependencies, launch plans and operational readiness activities
- Ensure learning products are delivered on time, within scope and aligned to commercial and learner experience goals
- Create structure and momentum across multiple concurrent projects and launches
- Coordinate cross-functional delivery across Operations, Learning Design, Marketing, Sales, Student Support and external partners
- Product Launch & Operational Readiness
- Lead launch logistics for new CPD courses, bootcamps and community propositions
- Coordinate operational setup across LMS platforms, learner communications, enrolment processes, reporting and support readiness
- Ensure internal teams are fully prepared for successful programme launches
- Manage launch checklists, risk tracking and stakeholder updates
- Support go-to-market activity in partnership with Marketing and Sales teams
- CPD Courses, Bootcamps & Learning Products
- Support the development and launch of online CPD courses and live online bootcamps
- Coordinate SMEs, learning designers, production partners and operational teams to deliver high-quality learning experiences
- Translate SME input into structured, learner-friendly digital learning journeys
- Ensure consistency in learner experience, programme quality and operational delivery across the portfolio
- Support continuous improvement using learner feedback, engagement data and operational insights
- Avado Connect (Community Platform)
- Support the ongoing evolution and relaunch of Avado Connect as a scaled community for HR professionals
- Coordinate initiatives that drive engagement, retention and learner value
- Help shape propositions for learners, alumni and the wider HR audience
- Monitor engagement and adoption trends and support ongoing improvements
- Data, Performance and Continuous Improvement
- Use data insights to identify trends, delivery risks and optimisation opportunities
- Support leadership reporting through clear, actionable updates and performance analysis
- Work with Data team to improve reporting visibility and decision‑making
- Contribute to a culture of evidence-based continuous improvement
- AI & Delivery Innovation
- Support the integration of AI-enabled tools and workflows into learning delivery and operations
- Work with internal teams to improve efficiency, learner experience and scalability
- Identify opportunities to streamline delivery processes without compromising quality
- Stakeholder Management
- Act as a central coordination point across internal teams and external partners
- Build strong working relationships with SMEs, facilitators, production partners and operational teams
- Communicate timelines, risks, dependencies and priorities clearly to stakeholders
- Support senior leadership with delivery visibility and programme updates
Key Measures of Success (KPIs)
- Successful launch and operational delivery of online CPD products and live online bootcamps and workshops
- Learner satisfaction and engagement across new products
- Delivery of launch milestones on time and within budget
- Contribution to learner outcomes, including completion rates and NPS
- Effective coordination across teams and stakeholders
- Operational efficiency and scalability improvements
Skills & Experience
Essential
- Proven experience delivering and coordinating learning programmes, training products or online education initiatives
- Experience working within online learning, CPD, professional education, bootcamps, membership organisations or corporate training environments
- Strong track record of managing launches, operational readiness and cross-functional delivery
- Experience coordinating multiple stakeholders, timelines and priorities simultaneously
- Strong organisational and programme management skills
- Excellent communication and stakeholder management capabilities
- Experience working with LMS platforms and digital learning environments
- Commercial awareness and understanding of learner/customer experience
- Comfortable working in fast‑paced, evolving environments
Desirable
- Experience working with community-led learning or subscription products
- Exposure to AI-enabled learning tools or operational workflows
- Experience coordinating video-based or SME-led learning content production
- Understanding of professional education and qualification-based learning (e.g. CIPD or similar professional bodies)
- Familiarity with learner operations, enrolment processes or student support environments
What you’ll get
- Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years.
- A day off on or around your birthday.
- Cycle2Work scheme
- Statutory pension and life assurance.
- Employee Assistance Program & other lifestyle discounts
- Various opportunities to gain an immersive experience into a range of Avado products and proposition.
- On-demand access to our Avado Connect community
- Curated personal development and learning tools – SEEDL platform
Learning Programme Manager employer: Avado
Avado is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong focus on employee growth, Avado provides numerous opportunities for professional development, including access to cutting-edge learning tools and a supportive community platform. The company values work-life balance, offering generous holiday allowances and a hybrid working model, making it an ideal place for those seeking meaningful and rewarding careers in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Programme Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their learning programmes and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table and how you can help scale their learning products. A confident, concise introduction can make a lasting impression during interviews.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Learning Programme Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Learning Programme Manager role. Highlight your experience in online learning and programme delivery, and show us how your skills align with what we're looking for.
Showcase Your Coordination Skills:We want to see your ability to manage multiple projects and stakeholders. Use specific examples from your past roles to demonstrate how you've successfully coordinated launches or delivered learning programmes.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Avado
✨Know Your Learning Products
Before the interview, dive deep into the learning products that the company offers. Familiarise yourself with their CPD courses, bootcamps, and community-led propositions. This will not only show your genuine interest but also help you discuss how your experience aligns with their offerings.
✨Showcase Your Coordination Skills
Be ready to share specific examples of how you've successfully coordinated multiple stakeholders and projects in the past. Highlight your organisational skills and how you've managed timelines and dependencies to ensure successful programme launches.
✨Emphasise Data-Driven Decisions
Since the role involves using data insights for continuous improvement, prepare to discuss how you've used data to identify trends or optimise learning experiences. Bring examples of how your analytical skills have contributed to learner satisfaction and engagement.
✨Engage with AI Integration
With the focus on integrating AI-enabled tools into learning delivery, be prepared to discuss any relevant experience you have with AI in education. Share your thoughts on how technology can enhance learning experiences and operational efficiency.
