At a Glance
- Tasks: Install, service, and maintain fire and security systems while ensuring top-notch customer service.
- Company: Join AVA Fire & Security, a leader in innovative safety solutions.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Dynamic field-based role with a supportive team environment.
- Why this job: Make a real difference in people's safety while working with cutting-edge technology.
- Qualifications: 2-3 years experience in fire and security systems; strong problem-solving skills required.
The predicted salary is between 31500 - 38500 £ per year.
Job Description: Fire and Security Engineer
Job Type: Full-time (40 hours per week), Permanent
Role Overview
As a Fire and Security Engineer at AVA Fire & Security, you will be responsible for the installation, servicing, maintenance, and repair of fire and security systems.
You will ensure all work meets regulatory and health & safety standards while delivering exceptional customer service and technical excellence.
Key Responsibilities
- Maintain accurate van stock levels and equipment storage in coordination with the Stores Person.
- Conduct regular vehicle, compliance, and health & safety checks.
- Keep up to date with industry developments to ensure AVA provides clients with the most effective and innovative solutions.
- Service Delivery and Fault Resolution
- Service, maintain, and carry out small works on fire alarms, CCTV, intruder alarms, and access control systems.
- Diagnose and repair faults across a range of fire and security systems.
- Respond promptly and professionally to emergency callouts.
- Provide technical support on-site and complete all documentation accurately, including job cards and service reports.
- Compliance and Quality
- Ensure all work complies with AVA's protocols, industry standards, and relevant health & safety regulations.
- Act as the client's trusted representative on-site, reporting any safeguarding or compliance concerns proactively.
- Customer Engagement and Collaboration
- Build and maintain strong relationships with clients, ensuring a consistently high level of service.
- Represent AVA Fire & Security professionally as the company's frontline contact.
- Advise customers on potential improvements and system upgrades to enhance their safety and security.
- Identify opportunities for additional works and communicate them clearly to the Service Manager for quotation follow-up.
- Work collaboratively and respectfully with Service Team Coordinators to support efficient workflow and customer satisfaction.
- Flexibility and Responsiveness
- Participate in the out-of-hours technical support and/or call-out rota as required.
Skills and Experience
- Minimum 2-3 years' experience in servicing and maintaining fire alarms, CCTV, intruder alarms, and access control systems.
- Strong diagnostic and problem-solving skills across fire and security technologies.
- Ability to complete technical documentation accurately and on time.
- Proficient in the use of specialist tools, testing equipment, and relevant software.
- Knowledge of industry regulations and standards (e. g. BS5839, NSI, BAFE).
- Excellent customer service, reliability, and professional conduct.
- Strong organisational skills with attention to detail.
- Collaborative team player with a proactive and respectful approach.
- Understanding of IP, networking, and Io T-based security devices.
- Recognised industry qualifications in fire and security systems.
Requirements
- Legal right to work in the UK (proof required prior to employment).
- Full, valid UK driving licence (essential).
- Willingness to participate in on-call and out-of-hours work as required.
- Additional Information
This job description is not exhaustive and may be subject to change in line with business needs.
You may be required to undertake other duties as reasonably requested to support the continued success of AVA Fire & Security.
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Fire & Security Systems Engineer employer: Ava Security
At AVA Fire & Security, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Our field-based role in South Wales offers a supportive work culture where you can develop your skills in fire and security systems while enjoying competitive benefits and opportunities for career advancement. Join us to be part of a dedicated team that prioritises customer satisfaction and technical excellence in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Systems Engineer
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Ava Security and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Ava Security.
We think you need these skills to ace Fire & Security Systems Engineer
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Ava Security will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Ava Security specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Ava Security
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Ava Security. It shows you’re proactive about your professional development!
