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- Tasks: Install and maintain fire and security systems while ensuring top-notch customer service.
- Company: Join AVA Fire & Security, a leader in safety solutions with a supportive team culture.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference by protecting people and property with innovative technology.
- Qualifications: 2-3 years experience in fire and security systems and strong problem-solving skills.
- Other info: Dynamic role with potential for career advancement and ongoing training.
The predicted salary is between 36000 - 60000 £ per year.
As a Fire and Security Engineer at AVA Fire & Security, you will be responsible for the installation, servicing, maintenance, and repair of fire and security systems. You will ensure all work meets regulatory and health & safety standards while delivering exceptional customer service and technical excellence.
Key Responsibilities
- Preparation and Planning
- Maintain accurate van stock levels and equipment storage in coordination with the Stores Person.
- Conduct regular vehicle, compliance, and health & safety checks.
- Keep up to date with industry developments to ensure AVA provides clients with the most effective and innovative solutions.
- Service, maintain, and carry out small works on fire alarms, CCTV, intruder alarms, and access control systems.
- Diagnose and repair faults across a range of fire and security systems.
- Respond promptly and professionally to emergency callouts.
- Provide technical support on-site and complete all documentation accurately, including job cards and service reports.
- Ensure all work complies with AVA's protocols, industry standards, and relevant health & safety regulations.
- Act as the client's trusted representative on-site, reporting any safeguarding or compliance concerns proactively.
- Build and maintain strong relationships with clients, ensuring a consistently high level of service.
- Represent AVA Fire & Security professionally as the company's frontline contact.
- Advise customers on potential improvements and system upgrades to enhance their safety and security.
- Identify opportunities for additional works and communicate them clearly to the Service Manager for quotation follow-up.
- Work collaboratively and respectfully with Service Team Coordinators to support efficient workflow and customer satisfaction.
- Participate in the out-of-hours technical support and/or call-out rota as required.
Skills and Experience
- Minimum 2–3 years' experience in servicing and maintaining fire alarms, CCTV, intruder alarms, and access control systems.
- Strong diagnostic and problem-solving skills across fire and security technologies.
- Ability to complete technical documentation accurately and on time.
- Proficient in the use of specialist tools, testing equipment, and relevant software.
- Knowledge of industry regulations and standards (e.g. BS5839, NSI, BAFE).
- Excellent customer service, reliability, and professional conduct.
- Strong organisational skills with attention to detail.
- Collaborative team player with a proactive and respectful approach.
- Understanding of IP, networking, and IoT-based security devices.
- Recognised industry qualifications in fire and security systems.
Requirements
- Legal right to work in the UK (proof required prior to employment).
- Full, valid UK driving licence (essential).
- Willingness to participate in on-call and out-of-hours work as required.
This job description is not exhaustive and may be subject to change in line with business needs. You may be required to undertake other duties as reasonably requested to support the continued success of AVA Fire & Security.
If this sounds like the role for you, then we'd love to hear from you. Please complete our application form with a covering letter to sales@ava-cctv.co.uk.
Fire & Security Systems Engineer in London employer: Ava Security & Communications Ltd
Contact Detail:
Ava Security & Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Systems Engineer in London
✨Tip Number 1
Get your networking game on! Reach out to folks in the fire and security industry, attend local events, or join online forums. You never know who might have a lead on a job or can give you insider info about AVA Fire & Security.
✨Tip Number 2
Show off your skills! If you've got experience with fire alarms, CCTV, or access control systems, make sure to highlight that in conversations. Bring along examples of your work or any relevant certifications when you meet potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to AVA Fire & Security and express your interest. A friendly email or call can go a long way in making you stand out from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest industry standards and technologies. This not only boosts your confidence but also shows potential employers that you're committed to professional growth. Plus, it gives you great talking points during interviews!
We think you need these skills to ace Fire & Security Systems Engineer in London
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Fire & Security Systems Engineer role. Highlight your relevant experience with fire alarms, CCTV, and intruder alarms, and show us how you can bring value to our team at AVA Fire & Security.
Show Off Your Skills: In your application, don’t just list your qualifications—give us examples of how you've used your diagnostic and problem-solving skills in real situations. We want to see how you tackle challenges in the field!
Be Professional and Personable: Remember, you're applying for a role where customer engagement is key. Use a friendly yet professional tone in your application to reflect the kind of service we pride ourselves on at AVA.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Ava Security & Communications Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems. Familiarise yourself with the latest industry standards and regulations, like BS5839 and NSI. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in previous roles. Think of specific situations where your technical skills made a difference. This will demonstrate your ability to handle challenges effectively.
✨Customer Service is Key
Since you'll be representing AVA Fire & Security, think about how you can highlight your customer service experience. Be ready to share stories about how you've built relationships with clients and provided exceptional service in the past.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on your knowledge of tools, testing equipment, and software relevant to the job. Practising answers to common technical queries will help you feel more confident.
