At a Glance
- Tasks: Lead and manage digital signage projects for top clients like Sky and EE.
- Company: Join a growing company known for innovative digital signage solutions.
- Benefits: Enjoy a competitive salary, career growth, and a dynamic work environment.
- Why this job: Be part of a creative team delivering impactful digital experiences in retail and leisure.
- Qualifications: 4+ years in AV installation, strong leadership, and excellent communication skills required.
- Other info: Based in Bucks, with opportunities to collaborate across the UK and ROI.
This is an exciting opportunity to join our client's team and assist in the delivery of some fantastic digital signage solutions for high profile clients such as Sky, EE and The Gym Group. As an AV Operations Manager you will work alongside their senior management, engineering and support teams, taking on a broad array of duties that assist in the delivery of a variety of projects that extend across the UK and ROI.
Duties and Responsibilities:
- Work collaboratively to deliver and manage digital experiences in retail and leisure.
- Overall responsibility for all operational aspects of the business in accordance with agreed SLAs.
- Manage and develop the workload project calendar and own it.
- Manage and oversee stock and warehouse operations.
- Prepare quotes with the Directors and Project Manager.
- Manage and procure equipment required for projects, including cost management and adhering to leadership processes.
- Track the progress of each job and the documentation involved and manage any changes that occur during the project.
- Motivating and engaging with engineers and support teams to improve performance and ensure all processes and procedures are followed.
- Book and arrange engineers, equipment and route planning.
- Maintain all procedural and transport documentation.
- Measuring and driving performance to ensure client satisfaction.
- Attend regular meetings and work with the team to discuss service levels and operational issues, along with sharing ideas for continual improvements.
- Be instrumental in providing solutions to current issues or show proactivity in identifying future issues.
Based in Bucks, salary is commensurate with experience circa £50k-£60k p.a. plus benefits.
The ideal candidate will possess the following skills and experience:
- Ability to lead and manage team members - effectively collaborating with the team and external clients.
- High level of AV installation experience.
- At least 4 years experience within a similar role.
- A self-motivated individual who demonstrates excellent organisational and communication skills.
- Must be able to remain calm and focused when under pressure with meticulous attention to detail.
- Must be able to take ownership, prioritise and problem solve.
- Must be able to demonstrate timely resolutions of client concerns.
- Is a team player with enthusiasm, gravitas and energy to deliver an exemplary service.
- Excellent written and oral communication skills with the ability to liaise with clients and staff at all levels.
- Driver's Licence.
Our client is a successful and well-established business which continues to grow. They provide their clients with a unique blend of commercial, creative and technical expertise, delivering bespoke, best-in-class, customer-focused, digital signage solutions.
AV Jobs are the UK's No. 1 specialist Audio Visual recruiter and work with clients and candidates to ensure a perfect job fit every time.
Audio Visual Operations Manager employer: AV Jobs
Contact Detail:
AV Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Operations Manager
✨Tip Number 1
Network with professionals in the audio-visual industry. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can often lead to job opportunities that aren't advertised.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in digital signage and AV solutions. Being knowledgeable about current innovations will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 3
Prepare to discuss specific projects you've managed in the past. Highlight your experience in leading teams, managing budgets, and ensuring client satisfaction. Real-life examples will demonstrate your capability and fit for the role.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges the company might face in their operations. Be ready to suggest proactive solutions during interviews, as this will reflect your initiative and understanding of the role.
We think you need these skills to ace Audio Visual Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual operations and project management. Emphasise your leadership skills and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital signage solutions and your ability to manage teams effectively. Mention specific projects or experiences that demonstrate your problem-solving skills and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your AV installation experience and any technical skills that are pertinent to the role. Use examples to illustrate how you've successfully managed projects and improved performance in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at AV Jobs
✨Showcase Your AV Expertise
Make sure to highlight your experience in audio-visual installations during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your technical knowledge and problem-solving skills.
✨Demonstrate Leadership Skills
As an AV Operations Manager, you'll need to lead a team effectively. Share examples of how you've motivated and engaged team members in past roles. Discuss your approach to collaboration and how you ensure everyone is aligned with project goals.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and resolve client concerns. Prepare scenarios where you successfully managed tight deadlines or difficult clients, showcasing your organisational skills and calmness under pressure.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to explain how you liaise with clients and team members at all levels. Provide examples of how your communication style has led to successful project outcomes and improved client satisfaction.