At a Glance
- Tasks: Manage key accounts, drive growth, and mentor Junior Account Managers in the Audio Visual industry.
- Company: Dynamic global company delivering innovative AV solutions with a focus on creativity and effectiveness.
- Benefits: Competitive salary, commission, and benefits package with opportunities for career growth.
- Other info: Exciting role with a supportive team and a chance to work on high-value projects.
- Why this job: Join a leading AV company and make a real impact while developing your career.
- Qualifications: Proven experience in account management within the Audio Visual sector and strong relationship-building skills.
The predicted salary is between 40500 - 49500 £ per year.
The Opportunity
As Senior Account Manager you will own a portfolio of the my client's most important accounts: leading the relationship, account growth (upsell, cross-sell, and referrals for expansion and new business), and product knowledge.
You will operate independently, taking full ownership of day-to-day communication, service quality, and commercial decisions for your accounts, exercising the judgement to identify opportunities, handle challenges, and lead client relationships at the most senior level.
This is a senior commercial role: the priority is turning disciplined account management into measurable portfolio growth, and passing that judgement on to the Junior Account Managers (JAMs) you mentor.
Key Responsibilities
- Act as the primary point of contact for a portfolio of allocated key accounts, including the group's most strategic and highest-value relationships.
- Build and maintain relationships with mid-to-senior and executive-level client stakeholders.
- Proactively check in with clients, building trust and a reliable experience.
- Lead quarterly service reviews and executive touchpoints on key accounts.
- Identify and lead cross-sell, upsell, and referral opportunities across the Group's full offering.
- Create and own accurate, commercially sound quotes within agreed margin.
- Manage pricing in line with margin targets, collaborating with Product/Tech teams for input.
- Deliver well-written proposals and lead them through to conversion.
- Record all opportunity and account activity in the CRM.
- Maintain a forward-looking sales plan for each account.
- Support the CEO with forecast updates and reporting.
- Own the accuracy of pipeline updates across weekly and monthly cycles.
- Coordinate with Project Managers and operational teams to ensure installs and services meet expectations.
- Track project timelines, flag delivery risks, and resolve client issues.
- Follow up after delivery to close the loop and maintain the relationship.
- Log all account communications and escalations.
- Work cross-functionally to deliver a valuable customer experience.
- Share account updates, feedback, and insights internally.
- Mentor Junior Account Managers, including shadowing and quote sign-off.
Based in the City and covering London and the South East salary is extremely competitive doe/neg plus commission and benefits.
Your Skills and Experience
You will be an experienced and successful Senior Account Manager within the Audio Visual industry looking for an opportunity to grow your career with a successful, global organisation who will challenge you, listen to you and provide the support for you to bring in high value sales across the AV spectrum.
You will be used to selling Audio Visual solutions as a trusted consultant and Key Account Manager.
You will be energetic, focused and pro-active. Revenue-focused, Goal-oriented and Strategic.
The Organisation
Our clients are experienced in successfully delivering creative and effective digital signage and AV solutions, from stand-alone systems to stunning video walls and complex signage networks.
As a well-known, dynamic company based in London, they are proud to have delivered a whole series of extraordinary installation successes for both small and major organisations worldwide.
The Recruiters
AV Jobs are the UK's No. 1 specialist Audio Visual recruiter and work with clients and candidates to ensure a perfect job fit every time
Senior Audio Visual Account Manager in London employer: AV Jobs Careers
As a leading Audio Visual integrator based in Reading, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on quality and customer satisfaction, we provide our team with the opportunity to manage high-value projects while fostering a collaborative culture that encourages innovation and technical expertise. Our commitment to ongoing training and industry certifications ensures that you will always be at the forefront of AV technology, making this an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Audio Visual Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Audio Visual Account Manager at AV Jobs Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including AV Jobs Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Audio Visual Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Audio Visual Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for AV Jobs Careers:When writing your cover letter, make sure to tailor your message specifically for AV Jobs Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at AV Jobs Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show AV Jobs Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show AV Jobs Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with AV Jobs Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
