The Opportunity
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Our client is a leading provider of advertising solutions across an extensive network of gyms and health clubs throughout the UK. They deliver digital and audio advertising to thousands of fitness locations, supported by a network of computers, AV equipment, and technology infrastructure.
They are looking for a hands-on Service Engineer to join the technical team.
The role is responsible for installing, maintaining, testing, and troubleshooting the computer, network, RF, and AV equipment that supports their gym network. The successful candidate will combine strong technical and problem-solving skills with excellent customer service. You will work both independently and as part of a team, providing remote and onsite support to gym clubs, contractors, suppliers, and internal teams across London & Home Counties.
This is a varied, practical role suited to someone who enjoys working with technology, diagnosing problems, travelling to customer sites, and finding effective solutions in a fast-paced environment.
Key Responsibilities:
- Install, configure, test, and troubleshoot computers, RF modulators, network, and AV equipment supporting the GymTV Network.
- Provide remote and onsite technical support to gym clubs, contractors, and technicians, resolving issues and providing clear guidance and next steps.
- Conduct onsite installations, troubleshooting, and technical evaluations for new and existing gym locations.
- Assess new gym sites and determine the equipment, cabling, installation requirements, and technical steps needed for successful deployment.
- Prepare, image, configure, and test computers and other equipment before shipment to gym locations.
- Coordinate equipment, materials, and shipments for installations and repairs, including working with suppliers to source required components.
- Schedule and coordinate contractors for onsite installations, repairs, and service calls.
- Manage technical support tickets, ensuring issues are documented and clients receive timely updates. xgikmsk
- Maintain accurate equipment and inventory records, including tracking installations, repairs, equipment movements, and gym closures.
- Assist with RD projects involving computer, networking, and AV technologies, while maintaining technical documentation, processes, and an o...
Audio Visual Service Engineer employer: AV Jobs Careers
As a leading Audio Visual integrator based in Reading, our company offers an exceptional work environment that prioritises employee growth and development. With a strong focus on quality and customer satisfaction, we provide our team with the opportunity to manage high-value projects while fostering a collaborative culture that encourages innovation and technical expertise. Our commitment to ongoing training and industry certifications ensures that you will always be at the forefront of AV technology, making this an ideal place for professionals seeking meaningful and rewarding careers.