Senior Service Designer in London

Senior Service Designer in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Auxo Talent

At a Glance

  • Tasks: Design innovative digital and non-digital products while collaborating with diverse teams.
  • Company: Join a dynamic team focused on creating best-in-class services.
  • Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.
  • Why this job: Make a real impact by shaping user experiences and leading design initiatives.
  • Qualifications: 5-8 years in service design with a strong portfolio and Agile experience.
  • Other info: Opportunity to mentor others and work in a collaborative environment.

The predicted salary is between 36000 - 60000 £ per year.

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract.

Experience Required:

  • 5 to 8 years professional agency, consultancy and/or client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services
  • Knowledge of GDS standards
  • A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design
  • Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations
  • Experience in designing, service design blueprints, customer journey and empathy mapping
  • Experience in facilitation of Design Workshops with a variety of stakeholders at all levels of an organisation
  • Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria
  • Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP
  • Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241
  • Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate.

Should this role speak to you, kindly send a copy of your latest CV.

Senior Service Designer in London employer: Auxo Talent

Join a forward-thinking organisation as a Senior Service Designer, where your expertise will be valued in a collaborative and innovative environment. With a strong emphasis on employee growth, you will have access to professional development opportunities and the chance to work on impactful projects that shape the future of digital and non-digital services. Located in a vibrant area, the company fosters a culture of creativity and inclusivity, making it an excellent place for those seeking meaningful and rewarding employment.
Auxo Talent

Contact Detail:

Auxo Talent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Designer in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the design world and let them know you're on the hunt for a Senior Service Designer role. You never know who might have the inside scoop on an opportunity or can refer you directly.

✨Tip Number 2

Show off your portfolio! Make sure it’s up-to-date with your best work, especially those real-life product examples and case studies. When you get the chance to chat with potential employers, use your portfolio to demonstrate your design process and how you tackle challenges.

✨Tip Number 3

Prepare for interviews by brushing up on GDS standards and usability guidelines. Be ready to discuss how you've applied these in your past projects. This will show that you’re not just a designer, but someone who understands the bigger picture of service design.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.

We think you need these skills to ace Senior Service Designer in London

Service Design
User Research
Usability Testing
Design Blueprints
Customer Journey Mapping
Empathy Mapping
Facilitation of Design Workshops
Agile Project Management
Backlog Management
Acceptance Criteria Development
Figma
Sketch
Adobe XD
inVision Studio
Zeplin
Axure RP
Usability Standards
Accessibility Standards
Web Content Accessibility Guidelines (WCAG)
ISO 9241

Some tips for your application 🫡

Showcase Your Portfolio: Make sure to include a strong portfolio that highlights your best work. We want to see real-life product examples and case studies that demonstrate your design capabilities. This is your chance to shine, so pick pieces that really showcase your skills!

Tailor Your CV: When applying, tailor your CV to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with what we're looking for, so don’t be shy about highlighting relevant experience!

Highlight User Research Experience: Since user research is key in this role, make sure to detail your experience in planning and conducting it. We want to know how you've interpreted feedback and incorporated it into your designs, so share those stories!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Auxo Talent

✨Showcase Your Portfolio

Make sure to bring a strong portfolio that highlights your best work. Include real-life product examples and case studies that demonstrate your design capabilities. Be ready to discuss the thought process behind each project and how you tackled challenges.

✨Know Your Standards

Familiarise yourself with GDS standards and usability guidelines like WCAG. During the interview, be prepared to discuss how you've applied these standards in your previous projects. This shows that you not only understand the theory but can also implement it in practice.

✨Prepare for User Research Questions

Expect questions about your experience in planning and conducting user research. Think of specific examples where you gathered feedback and how you incorporated it into your designs. This will demonstrate your ability to iterate based on user needs.

✨Engage in Design Workshop Scenarios

Be ready to discuss your experience facilitating design workshops. You might be asked to role-play or provide examples of how you’ve engaged stakeholders at various levels. Highlight your communication skills and ability to foster collaboration among diverse teams.

Senior Service Designer in London
Auxo Talent
Location: London

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