Job Description
The ideal candidate balances strong data-analysis skills with exceptional communication to maintain thriving client relationships.Key Accountabilities:Estimating & Commercial PricingEvaluate incoming RFQs, artwork, materials, and customer specifications.Calculate total manufacturing costs, including raw materials, production labour, tooling, and other related costs using our MRP system and estimating tools.Maintain profit margin targets set by the Commercial Manager by monitoring material increases and production capabilities.Update pricing databases regularly to ensure all internal systems reflect current supply-chain costs.Customer Service & Account SupportServe as the first line of contact for business-to-business (B2B) client accounts via phone, email, and client portals.Address technical and pricing queries, clarifying client design expectations to guarantee accurate cost-modelling.Conduct proactive follow-up calls on outstanding quotations to track success rates and collect market feedback.Process incoming purchase orders, cross-checking that final client contracts align perfectly with the original issued estimate.Internal CollaborationLiaise with procurement teams to acquire up-to-date supplier pricing for custom raw materialsExperience required:Data analysis : High proficiency in reading specifications, with exceptional attention to detail.Advanced spreadsheet skills : Competency in Microsoft Excel (VLOOKUPs, pivot tables) formulas.Excellent communication : Strong verbal and written skillsMathematical accuracy : Exceptional numerical skill with strict attention to detail.Software experience : Prior experience using (ERP) or MRP systems.Relevant qualifications : An educational background or technical apprenticeship in business, maths or accounting.Benefits:Holiday: 22 days + 8 bank Holidays. Additional days after 2 years - long serviceCompany contributed Pension SchemeOn-site ParkingCareer ProgressionPlease click apply today and we will aim to process you application within 24 hours.TPBN1_UKTJ
