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- Tasks: Execute and optimise customer communications to boost revenue and retention.
- Company: Fast-scaling eCommerce brand with a focus on customer experience.
- Benefits: 12-month contract, competitive pay, and opportunities for growth.
- Other info: Join a dynamic team and enhance your marketing expertise.
- Why this job: Make a direct impact on customer journeys and drive brand loyalty.
- Qualifications: 2+ years in CRM or retention marketing with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Auxo Talent is looking for a CRM & Loyalty Executive based in Worcester for a 12-month contract. The role involves executing and optimizing customer lifecycle communications through various channels to enhance revenue and customer lifetime value.
Ideal candidates should have at least 2 years of relevant experience in CRM or retention marketing, a strong understanding of segmentation and automation, as well as excellent communication skills.
Join a fast-scaling eCommerce brand and make a direct impact on the customer journey.
CRM & Loyalty Strategist — Drive Revenue & Retention employer: Auxo Talent
Contact Detail:
Auxo Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Loyalty Strategist — Drive Revenue & Retention
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work in CRM and loyalty. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss specific examples of how you've optimised customer communications or improved retention rates. Numbers speak volumes!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show you’re genuinely interested in joining our team.
We think you need these skills to ace CRM & Loyalty Strategist — Drive Revenue & Retention
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of experience in CRM or retention marketing. We want to see how you've executed and optimised customer lifecycle communications in your previous roles.
Get Specific with Segmentation: Demonstrate your understanding of segmentation and automation. Share examples of how you've used these strategies to enhance revenue and customer lifetime value. We love details!
Communicate Clearly: Your communication skills are key! Keep your application clear and concise, showing us that you can convey ideas effectively. Remember, we’re looking for someone who can make a direct impact on the customer journey.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out!
How to prepare for a job interview at Auxo Talent
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems and retention marketing strategies. Be ready to discuss specific tools you've used and how they helped improve customer engagement and revenue.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers or teams in the past. Think about times when your communication led to successful outcomes.
✨Understand Customer Segmentation
Be prepared to talk about your experience with customer segmentation and how it can drive loyalty. Have a few examples ready that demonstrate how you've used segmentation to tailor communications and boost retention.
✨Demonstrate Your Analytical Skills
This role will require you to optimise customer lifecycle communications, so be ready to discuss how you've used data to inform your strategies. Bring examples of metrics you've tracked and how you've adjusted campaigns based on performance.