At a Glance
- Tasks: Manage key customer accounts and ensure smooth project delivery from start to finish.
- Company: Join a leading manufacturing organisation known for bespoke solutions and innovation.
- Benefits: Full-time role with competitive hours and a supportive work environment.
- Other info: Opportunity to grow your career in a thriving and innovative company.
- Why this job: Be the voice of the customer and make a real impact in a dynamic industry.
- Qualifications: Experience in customer service or account management within manufacturing is essential.
The predicted salary is between 37350 - 45650 £ per year.
Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive on building strong client relationships and solving problems collaboratively? We are currently recruiting for a dynamic Key Account Manager to join a growing manufacturing organisation specialising in bespoke manufacturing solutions for a diverse range of industries.
You will act as the voice of the customer within the business, managing enquiries, resolving challenges, and ensuring projects run smoothly from initial contact to order fulfilment. With a strong focus on relationship building, you will oversee key customer accounts, liaising with internal departments to deliver tailored solutions that meet and exceed expectations.
- Manage incoming customer enquiries via email, phone, and web, ensuring a timely and effective response.
- Oversee the contract review process and liaise with production to ensure delivery timelines are met.
- Maintain ERP systems with accurate customer and product data (BoMs, routings, pricing).
- Proactively manage relationships, resolve complaints, and support small-scale engineering changes.
Previous experience in a Customer Service, Account Management, or Sales Support role within a manufacturing or engineering environment is required. Confident working with ERP/CRM systems and Microsoft Office applications.
This is your chance to join a thriving industry leader with a reputation for quality and innovation.
Manufacturing Sales Account Manager employer: Auxo Commercial
Auxo is an exceptional employer, offering a dynamic work culture that prioritises innovation and safety within the wind energy sector. Employees benefit from competitive salaries, generous bonuses, and a flexible working environment that encourages professional growth and collaboration across departments. With opportunities to engage in high-value projects and represent the company at industry events, this role promises meaningful contributions to sustainable energy solutions while fostering personal and career development.
