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For Companies At a Glance
- Tasks: Engage with customers, process orders, and support sales teams daily.
- Company: Join a cutting-edge manufacturing business in Langley Mill.
- Benefits: Enjoy a competitive salary and a supportive team environment.
- Why this job: Be part of a vibrant team that values customer satisfaction and teamwork.
- Qualifications: Experience in customer service within a manufacturing setting is essential.
- Other info: This is a permanent role with Monday to Friday working hours.
The predicted salary is between 28000 - 30000 £ per year.
Internal Account Manager is required for a fantastic state of the art manufacturing business in Langley Mill. This is a permanent position, working Monday to Friday, offering a salary of between £28,000 - £30,000 p.a. dependant on experience.
As an Internal Account Manager, you will have experience of supporting all aspects of customer service and internal sales. Working with customers to maintain and improve services and support. Knowledge of working within a manufacturing environment is essential for this role.
Internal Account Manager Duties Include:
- Proactively contacting customers to ensure their business needs are met at all times
- Building rapport with customers
- Supporting the external Sales Account Managers
- Processing orders, invoices and credits
- Responding promptly to customer enquiries via the phone and email
- Providing pricing and delivery information
- Setting up new customers on the system
- Managing customer accounts via the ERP system
- Compliance with safety rules and policies
The suitable candidate:
- Worked within a manufacturing business as a Customer Service Representative, Internal Account Manager or Internal Sales Manager
- Strong customer service experience within an office setting
- Good communication skills both written and verbal
- Microsoft Office skills including Excel, Word and Outlook
- Excellent attention to detail with the ability to work in an organised and accurate manner
- Positive attitude and willingness to help the customers at all times
- Proactive and able to work on own initiative
This is an exciting opportunity to join a bubbly team of Internal Account Managers who go the extra mile for their customers.
Internal Account Manager employer: Auxo Commercial
Contact Detail:
Auxo Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarise yourself with the manufacturing industry, especially the specific products and services offered by the company. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, both verbal and written. As an Internal Account Manager, you'll need to convey information clearly and effectively, so consider role-playing common customer scenarios with a friend or family member.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare examples from your past experience that showcase your customer service skills and ability to work independently. Be ready to discuss how you've successfully managed customer accounts or resolved issues in previous roles.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and internal sales, particularly within a manufacturing environment. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of the Internal Account Manager position and express your willingness to contribute positively to the team.
Highlight Relevant Skills: Emphasise your communication skills, attention to detail, and proficiency in Microsoft Office, especially Excel. These are crucial for the role, so provide examples of how you've used these skills in previous positions.
Follow Application Instructions: Ensure you apply through the job board or the company's website as specified. Double-check that all required documents are included and that your application is submitted before the deadline.
How to prepare for a job interview at Auxo Commercial
✨Showcase Your Customer Service Skills
As an Internal Account Manager, your ability to support customers is crucial. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Manufacturing Knowledge
Since knowledge of the manufacturing environment is essential, brush up on relevant industry terms and practices. Showing that you understand the sector will set you apart from other candidates.
✨Highlight Your Organisational Skills
This role requires excellent attention to detail and the ability to manage multiple tasks. Prepare to discuss how you stay organised and ensure accuracy in your work, especially when processing orders and managing accounts.
✨Prepare Questions for the Interviewers
Engage with your interviewers by asking insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
