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For Companies At a Glance
- Tasks: Engage with customers, process orders, and support sales teams daily.
- Company: Join a cutting-edge manufacturing business in Langley Mill.
- Benefits: Enjoy a competitive salary and a vibrant team culture.
- Why this job: Be part of a supportive team that values customer satisfaction and personal growth.
- Qualifications: Experience in customer service within manufacturing is essential; strong communication skills required.
- Other info: This is a permanent role with Monday to Friday hours.
Internal Account Manager is required for a fantastic state of the art manufacturing business in Langley Mill. This is a permanent position, working Monday to Friday, offering a salary of between £28,000 - £30,000 p.a. dependant on experience.
As an Internal Account Manager, you will have experience of supporting all aspects of customer service and internal sales. Working with customers to maintain and improve services and support. Knowledge of working within a manufacturing environment is essential for this role.
If you are interested in this role, please apply now via the job board / our website.
Internal Account Manager Duties Include:
- Proactively contacting customers to ensure their business needs are met at all times
- Building rapport with customers
- Supporting the external Sales Account Managers
- Processing orders, invoices and credits
- Responding promptly to customer enquiries via the phone and email
- Providing pricing and delivery information
- Setting up new customers on the system
- Managing customer accounts via the ERP system
- Compliance with safety rules and policies
The suitable candidate:
- Worked within a manufacturing business as a Customer Service Representative, Internal Account Manager or Internal Sales Manager
- Strong customer service experience within an office setting
- Good communication skills both written and verbal
- Microsoft Office skills including Excel, Word and Outlook
- Excellent attention to detail with the ability to work in an organised and accurate manner
- Positive attitude and willingness to help the customers at all times
- Proactive and able to work on own initiative
This is an exciting opportunity to join a bubbly team of Internal Account Managers who go the extra mile for their customers.
Internal Account Manager employer: Auxo Commercial
Contact Detail:
Auxo Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarise yourself with the manufacturing industry. Understanding the specific challenges and needs of customers in this sector will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your ERP system knowledge. Since managing customer accounts via an ERP system is a key part of the job, being able to discuss your experience or familiarity with such systems can give you an edge over other candidates.
✨Tip Number 3
Practice your communication skills. As the role requires strong verbal and written communication, consider role-playing common customer scenarios with a friend to enhance your ability to respond effectively and professionally.
✨Tip Number 4
Showcase your proactive attitude. During any interactions, whether in interviews or networking, highlight examples where you've gone above and beyond for customers, as this aligns perfectly with the company’s values.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and internal sales, particularly within a manufacturing environment. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of the Internal Account Manager position and express your commitment to providing excellent customer service.
Highlight Relevant Skills: Emphasise your communication skills, attention to detail, and proficiency in Microsoft Office, especially Excel. These are crucial for managing customer accounts and processing orders effectively.
Showcase Your Proactive Attitude: In your application, provide examples of how you've taken initiative in previous roles. This could include instances where you improved customer satisfaction or streamlined processes, as these qualities are essential for the Internal Account Manager position.
How to prepare for a job interview at Auxo Commercial
✨Showcase Your Customer Service Skills
As an Internal Account Manager, your ability to support customers is crucial. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Manufacturing Knowledge
Since experience in a manufacturing environment is essential, brush up on relevant industry knowledge. Be ready to discuss how your previous roles have prepared you for this position and how you can contribute to their operations.
✨Highlight Your Organisational Skills
This role requires excellent attention to detail and the ability to manage multiple tasks. Prepare to discuss how you stay organised and ensure accuracy in your work, especially when processing orders and managing accounts.
✨Prepare Questions for the Interviewers
Engage with the interviewers by asking insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
