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- Tasks: Guide customers through their claims process and provide compassionate support.
- Company: Established industry player with a focus on nurturing talent.
- Benefits: Competitive salary, performance bonuses, generous leave, and wellness services.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Passion for helping others and a desire to develop professionally.
- Other info: Enjoy a hybrid working model after probation with excellent training.
The predicted salary is between 28800 - 43200 £ per year.
An established industry player is seeking a compassionate Customer Advisor to join their team in Peterlee. This role involves guiding customers through their claims process, ensuring they feel supported during challenging times.
With a commitment to nurturing talent, the company offers comprehensive training and a hybrid working model after probation. Enjoy a competitive salary, performance bonuses, and a range of benefits including generous annual leave, pension contributions, and wellness services.
If you have a passion for helping people and a desire to grow in your career, this opportunity is perfect for you.
Hybrid Customer Advisor – Claims Support & Rewards in Peterlee employer: Auxillis
Contact Detail:
Auxillis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Advisor – Claims Support & Rewards in Peterlee
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. They can give you the inside scoop on the company culture and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and claims processes. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show your passion for helping people during the interview. Share personal stories that highlight your empathy and problem-solving skills. Remember, they want someone who genuinely cares about supporting customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Hybrid Customer Advisor – Claims Support & Rewards in Peterlee
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your caring side! Share experiences where you've helped others, especially in tough situations. This role is all about supporting customers, so we want to know how you can bring that empathy to the table.
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight any relevant experience in customer service or claims support. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while still showing your personality. Let us know why you're excited about this role and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Auxillis
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Hybrid Customer Advisor does. Familiarise yourself with the claims process and think about how you can support customers during challenging times. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Compassion
Since this role requires a compassionate approach, be prepared to share examples from your past experiences where you've helped someone in need. Whether it's in a professional or personal context, demonstrating your empathy will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training process, the hybrid working model, or how the company supports its employees' growth. This shows that you're not only interested in the job but also in how you can thrive within the company.
✨Highlight Your Adaptability
With a hybrid working model, adaptability is key. Be ready to discuss how you've successfully navigated changes in previous roles or how you manage your time effectively when working remotely. This will demonstrate that you're well-suited for the dynamic nature of the position.
