At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join Auxillis, a trusted provider of accident claims and mobility services across the UK.
- Benefits: Enjoy a competitive salary, bonuses, flexible leave, and exclusive perks like vehicle leasing.
- Why this job: Be part of a dynamic team, with opportunities for career growth and a supportive work culture.
- Qualifications: No experience needed, just a full UK or EU driving licence and a positive attitude.
- Other info: Permanent contract with guaranteed hours, plus a day off for your birthday!
The predicted salary is between 22700 - 30000 £ per year.
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
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Customer Delivery Agent
Reference: JUL20254350
Expiry date: 2025-08-04 08:46:00.000
Location: Ipswich
Benefits: A superb range of exclusive benefits and discounts
Salary: £27,058.31 pa + bonus up to £1,267 pa
Weekly Hours: 42.5 hours / week
As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Auxillis experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).
Life as a Driver with Auxillis
A day in the life of a Driver is fast-paced and physical – most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help.
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The branch in xxx (Insert Branch location) is home to a fleet of over xxx (insert fleet size) light commercial vehicles servicing xxx (insert area covered from branch) and offers a varied, constantly changing workload. It is a busy, exciting place to be and you can be sure that you will not ever be looking for something to do.
We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us – with a permanent contract and guaranteed hours, as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career.
As a Driver with Auxillis, we offer:
Of course, a great basic salary, but there’s much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren’t limited to) …
- A fantastic quarterly bonus scheme (up to £1,267 pa)
- Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year. Of course, you\’ll have public holidays too, plus an extra day off to celebrate your birthday!
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- exclusive colleague-only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we\’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.
We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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Customer Delivery Agent employer: Auxillis
Contact Detail:
Auxillis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Agent
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets and shortcuts can help you navigate efficiently, which is crucial for a Customer Delivery Agent role.
✨Tip Number 2
Showcase your customer service skills during any interactions. A friendly attitude and willingness to go the extra mile can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you handle physical tasks and time management. This role is fast-paced, so demonstrating your ability to stay organised under pressure will be beneficial.
✨Tip Number 4
Research Auxillis and their values. Understanding their commitment to customer satisfaction and team support can help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Customer Delivery Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Delivery Agent. Read through the job description carefully and note the key skills and attributes required, such as a 'can-do' attitude and a full UK or EU driving licence.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any customer service experience, driving roles, or physical work you've done in the past, even if it's not directly related.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work as a Customer Delivery Agent and how your skills can contribute to providing excellent service to customers.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Auxillis
✨Show Your Enthusiasm
As a Customer Delivery Agent, a positive attitude is key. Make sure to express your excitement about the role and the company during the interview. This will demonstrate that you are genuinely interested in providing excellent service.
✨Highlight Your Driving Skills
Since a full UK or EU driving licence is essential, be prepared to discuss your driving experience. Share any relevant stories that showcase your reliability and ability to handle a fast-paced environment.
✨Demonstrate Team Spirit
The role involves working closely with a team, so it's important to show that you can collaborate effectively. Mention any past experiences where you worked as part of a team and how you contributed to achieving common goals.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations on the job. Think about scenarios related to customer service and vehicle delivery, and prepare your responses to show your problem-solving skills and commitment to customer satisfaction.