Junior IFA Back Office Administrator in Tring

Our client is a specialist financial planning company providing independent financial planning advice to individuals, families, companies and trusts. They are looking to hire a Junior IFA Back Office Administrator to join their team based in Tring, Hertfordshire. This is a varied role working alongside the senior administrator, paraplanners and office manager to assist all staff with their duties. The role will give the successful candidate exposure to all areas within the IFA back office, enabling you to gain lots of experience and increase your knowledge of the industry. You must have a flexible attitude to work.

You will work alongside the admin and paraplanner staff to ensure the best outcomes are provided for the client. You would be expected to work independently as well as within a team, be proactive and have a positive attitude and be able to prioritise your own workload.

• Assist the paraplanners with the suitability report letters for new business and annual reviews.
• Process incoming post, scan and file electronically, and distribute to colleagues where necessary.
• Carry out electronic identity data verification checks on clients where appropriate.
• Check clients' attitude to risk and ensure this matches their investment portfolio.
• Prepare and submit Letters of Authority and gather all necessary plan details for research and analysis.
• Log all new business on Intelligent Office.
• Prepare illustrations on the provider sites.
• Process all new business applications through to completion.
• Accurately process client withdrawals and contributions.
• Place trades for clients on provider sites where appropriate.
• Prepare client packs for adviser meetings and issue any documentation to clients.
• Create and maintain accurate and up-to-date client and plan records on Intelligent Office.
• Ensure all relevant documentation and correspondence is uploaded to the correct client records on Intelligent Office and saved to our internal SharePoint.
• Create, manage, and complete tasks on Intelligent Office.
• Produce management MI reports upon request.
• Take ownership and accountability for all administration tasks.
• Liaise with the team of advisers and their clients to ensure they are kept updated about any admin tasks you are undertaking on behalf of the firm.
• Assist the office manager with income reconciliation, acquisitions and system development.

• Numerical and problem-solving skills.
• Accuracy and high attention to detail.
• Passion for providing service excellence and drive to achieve results.
• Excellent written and spoken communication skills.
• Flexibility and a positive attitude towards opportunity.
• A mindset that puts the customer at the centre of everything we do.
• An ability to work independently and as a team.

• Minimum of 1 years’ experience in financial services admin.
• Good understanding of financial products.
• Good understanding of the format of a suitability letter.
• GCSE level 5 or equivalent in English and Maths.
• Previous experience with the following systems and platforms would be advantageous: Intelliflo, Genovo, Finametrica, Veriphy, Cash Calc, Transact, Royal London, AEGON, Prudential & A J Bell.

This is a full-time role working out of our office in Tring. Once fully trained and passed probation, there is flexibility for the role to become hybrid working from home 1-2 days a week.

Employee benefits include company pension via salary sacrifice scheme and death in service life assurance.