At a Glance
- Tasks: Lead eCommerce strategy and drive digital growth for top brands.
- Company: Dynamic FMCG business at the forefront of digital transformation.
- Benefits: Competitive salary, flexible working, and a chance to shape the future.
- Other info: Ideal for those who thrive in ambiguity and love building innovative solutions.
- Why this job: Embrace change and make a real impact in a fast-paced environment.
- Qualifications: Experience in marketing or eCommerce with strong leadership skills.
The predicted salary is between 70000 - 80000 £ per year.
This is a pivotal, hands-on leadership role for an ambitious FMCG business at an inflection point in its digital and eCommerce journey. You'll take ownership of the eCommerce strategy across multiple household-name brands, with a particular focus on scaling a newly launched proposition and integrated social commerce activation.
This isn't a role for someone who wants a settled remit. The business is evolving fast, and you'll need to be comfortable rewriting the plan as priorities shift, one week deep in performance marketing metrics, the next negotiating with a retail media partner, the next coaching your direct report through a launch. If you like structure and certainty, this probably isn't for you. If you thrive on ambiguity and enjoy building the plane while flying it, it will suit you well.
Key Responsibilities:- Lead multichannel eCommerce strategy across the UK, building annual plans with marketing, sales, and international teams, and reporting on performance and opportunity.
- Drive digital growth across omnichannel grocery retail, working closely with shopper marketing and key account teams to improve core metrics.
- Manage social and retail media investment, ensuring spend across performance channels is effective and measurable.
- Own and scale a newly launched DTC site, CRM, and operating model, merchandising, promotions, subscriptions, feeding learnings back into the wider business.
- Champion digital transformation across social platforms and emerging technologies including GenAI, building engaged communities and driving both online and offline sales.
- Act as a genuine agent of change within the organisation.
- Currently working in a marketing or ecommerce role, ideally having moved into that role from a commercial, sales, or key account background, someone who still thinks commercially and in P&L terms.
- Hands-on DTC and CRM experience; exposure to subscription models or challenger/insurgent brand building is a strong plus.
- Comfortable wearing multiple hats, equally able to get into the detail of a CRM build and step back to present strategy to senior stakeholders.
- Proven people management experience, or clear evidence of the ability to coach and upskill a high-performing team member.
- A start-up or fast-growth mindset: low ego, high impact, comfortable challenging the status quo.
- Genuine resilience and adaptability, this role will change shape as the business does, and the right person will see that as the appeal, not the drawback.
Head of Ecommerce in London employer: Auxato
Auxato is an exceptional employer that champions a fully remote work culture, allowing you to thrive in a flexible environment while contributing to innovative B2B marketing strategies. With a strong emphasis on employee growth and development, you'll have access to resources that enhance your skills in digital marketing and content creation, making it a rewarding place for passionate professionals. Join a dynamic team where your creativity is valued, and enjoy the unique advantage of working from anywhere in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce in London
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Auxato is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Auxato and demonstrate your commitment to the field.
We think you need these skills to ace Head of Ecommerce in London
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Head of Ecommerce at Auxato, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Head of Ecommerce at Auxato. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Auxato
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
