At a Glance
- Tasks: Lead and train a team while ensuring top-notch customer service.
- Company: Join AutoZone, a leader in the automotive retail industry with a vibrant culture.
- Benefits: Enjoy competitive pay, medical plans, exclusive discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team that values integrity and customer satisfaction.
- Qualifications: High school diploma required; ASE certification preferred.
- Other info: Flexible part-time hours with ongoing application acceptance.
AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Part-Time Shift Supervisors will exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.
Position Responsibilities
- Assists Store Manager with supervising, training and developing store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts
- Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
- Delegates and ensures store merchandising tasks are completed in a timely manner
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Ensures all company policies, and loss prevention procedures are followed
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conducts proper emergency procedures
- Follows proper accident procedures
- Provides feedback regarding AutoZoner performance to the store manager
- Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
- Addressees customer concerns and resolves them with a goal of turning a complaint into a compliment
- Processes returns and effectively manages inventory
- Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
- Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Position Requirements
- High School diploma or equivalent
- ASE Certified preferred
- Demonstrates high level of integrity
- Excellent communication and decision making skills
- Ability to drive customer service
Benefits At AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits for part-time roles include:
- Competitive pay
- Unrivaled company culture
- Medical, dental & vision plans
- Exclusive Discounts and Perks, including AutoZone In-store discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Programs for mental and physical health
- Opportunities for career growth
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com.
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information.
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Shift Supervisor (Part-Time) employer: Autozone
Contact Detail:
Autozone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor (Part-Time)
✨Tip Number 1
Familiarise yourself with AutoZone's core values and customer service philosophy. Understanding their commitment to delivering a WOW! customer experience will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight any previous supervisory or management experience you have, especially in retail or customer service environments. Be prepared to discuss specific examples of how you've motivated a team or improved sales performance in past roles.
✨Tip Number 3
Prepare to discuss your approach to training and developing team members. AutoZone values high-performing staff, so showcasing your ability to mentor and enhance the skills of others can set you apart from other candidates.
✨Tip Number 4
Research common challenges faced by retail supervisors and think about how you would handle them. Being able to articulate your problem-solving skills and decision-making process will demonstrate your readiness for the role.
We think you need these skills to ace Shift Supervisor (Part-Time)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Shift Supervisor position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory or management experience. Use bullet points to detail your achievements and responsibilities in past roles, particularly those that demonstrate your ability to lead and train others.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have exceeded customer expectations in previous positions and how you can contribute to AutoZone's goals.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Autozone
✨Show Your Leadership Skills
As a Shift Supervisor, you'll be expected to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to train and develop others.
✨Demonstrate Customer Service Excellence
AutoZone values a WOW! customer experience. Think of specific instances where you went above and beyond for a customer, and be ready to discuss how you would handle customer complaints effectively.
✨Understand Company Policies
Familiarise yourself with AutoZone's policies and procedures, especially regarding loss prevention and safety. Showing that you understand and can enforce these policies will demonstrate your readiness for the role.
✨Prepare for Situational Questions
Expect questions that assess your decision-making skills and ability to handle emergencies. Prepare scenarios where you had to make quick decisions or manage unexpected situations, showcasing your problem-solving abilities.