At a Glance
- Tasks: Lead and train a team while ensuring top-notch customer service.
- Company: Join AutoZone, a leader in the automotive retail industry with a vibrant culture.
- Benefits: Enjoy competitive pay, exclusive discounts, and health plans.
- Why this job: Be part of a dynamic team that values integrity and customer satisfaction.
- Qualifications: High school diploma required; ASE certification preferred.
- Other info: Flexible part-time hours with opportunities for career growth.
AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Part-Time Shift Supervisors will exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.
Position Responsibilities
- Assists Store Manager with supervising, training and developing store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts
- Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
- Delegates and ensures store merchandising tasks are completed in a timely manner
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Ensures all company policies, and loss prevention procedures are followed
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conducts proper emergency procedures
- Follows proper accident procedures
- Provides feedback regarding AutoZoner performance to the store manager
- Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
- Addressees customer concerns and resolves them with a goal of turning a complaint into a compliment
- Processes returns and effectively manages inventory
- Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
- Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Position Requirements
- High School diploma or equivalent
- ASE Certified preferred
- Demonstrates high level of integrity
- Excellent communication and decision making skills
- Ability to drive customer service
Benefits At AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits for part-time roles include:
- Competitive pay
- Unrivaled company culture
- Medical, dental & vision plans
- Exclusive Discounts and Perks, including AutoZone In-store discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Programs for mental and physical health
- Opportunities for career growth
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ.
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com.
Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information.
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Compensation Range (USD): MIN 15.0 - MID 16.44 - MAX 17.88
Shift Supervisor (Part-Time) employer: Autozone
Contact Detail:
Autozone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor (Part-Time)
✨Tip Number 1
Familiarise yourself with AutoZone's core values and customer service philosophy. Understanding their commitment to delivering a WOW! customer experience will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight any previous supervisory or management experience you have, especially in retail or customer service environments. Be prepared to discuss specific examples of how you've motivated a team or improved store performance in past roles.
✨Tip Number 3
Showcase your ability to handle emergency situations and maintain a safe working environment. Prepare to share instances where you've successfully managed risks or resolved conflicts, as safety is a key responsibility for the Shift Supervisor role.
✨Tip Number 4
Network with current or former AutoZone employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Shift Supervisor (Part-Time)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Shift Supervisor position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or supervisory roles. Emphasise any achievements related to customer service, team management, and sales performance.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully led teams or improved customer experiences in past positions.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Autozone
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Shift Supervisor. Be prepared to discuss how your previous experience aligns with these duties, especially in training and supervising staff.
✨Showcase Customer Service Skills
Since delivering a WOW! customer experience is crucial for this role, think of examples from your past where you went above and beyond for a customer. Be ready to share these stories during the interview.
✨Demonstrate Leadership Qualities
As a Shift Supervisor, you'll be expected to lead and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.