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- Tasks: Deliver exceptional customer service and assist with automotive needs.
- Company: Join AutoZone, a leader in the automotive retail industry dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, flexible schedules, and exclusive discounts.
- Why this job: Be part of a vibrant culture that values growth and community impact.
- Qualifications: High school diploma and basic automotive knowledge required.
- Other info: Open to applicants with diverse backgrounds; criminal records considered individually.
The predicted salary is between 30000 - 42000 £ per year.
1 week ago Be among the first 25 applicants
AutoZone\’s Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.
Position Responsibilities
- Provides WOW! Customer Service
- Ensures assigned store tasks are completed in a timely manner on assigned shift
- Operates cash registers and follows established cash handling procedures
- Follows company policies and loss prevention procedures
- Maintains a safe working environment including PPE (Personal Protective Equipment)
- Maintains store appearance and merchandising standards as directed
- Ensures that merchandise is restocked and placed in their respective areas
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains product knowledge and current promotions through AutoZone systems and information sources
- Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
- Utilizes OBDII to read codes from customer’s automobiles
- Ability to diagnose automobile problems and recommend solutions
- Communicates with managers regarding customer concerns and employee matters
- Actively engaged in developing more effective customer service skills
- Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
Position Requirements
- High School diploma or equivalent
- Basic knowledge of automotive parts is required
- Excellent communication and decision making skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Benefits At AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.
Some Of These Benefits Include
- Competitive pay and paid time off
- Unrivaled company culture
- Medical, dental, vision, life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Exclusive Discounts and Perks, including AutoZone In-store discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Program for mental and physical health
- Opportunities for career growth and tuition reimbursement
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer atcareers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance Poster
https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team
Compensation Range (USD): MIN 15.7 – MID 16.31 – MAX 16.92
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Senior Retail Sales Associate (Full-Time) employer: Autozone
Contact Detail:
Autozone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Sales Associate (Full-Time)
✨Tip Number 1
Familiarise yourself with AutoZone's products and services. Understanding automotive parts and their functions will not only boost your confidence during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role emphasises providing a WOW! customer experience, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be prepared to discuss your flexibility regarding work hours. Highlight your willingness to work evenings, weekends, and holidays, as this is crucial for meeting the business needs of AutoZone.
✨Tip Number 4
Showcase your teamwork abilities. AutoZone values collaboration, so be ready to share instances where you've successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Senior Retail Sales Associate (Full-Time)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Retail Sales Associate at AutoZone. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, knowledge of automotive parts, and any previous retail experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to exceed customer expectations. Mention specific examples from your past experiences that demonstrate your skills.
Follow Application Instructions: Ensure you follow the application instructions provided by AutoZone carefully. Submit your application online through their website and double-check that all required documents are included.
How to prepare for a job interview at Autozone
✨Showcase Your Customer Service Skills
As a Senior Retail Sales Associate, providing exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles, and be ready to discuss how you would create a 'WOW!' experience at AutoZone.
✨Demonstrate Product Knowledge
Familiarise yourself with common automotive parts and services that AutoZone offers. Being able to discuss specific products and their benefits will show your enthusiasm and readiness for the role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to handle difficult customers or make quick decisions, and be ready to share those experiences.
✨Understand Company Policies
Research AutoZone's policies on customer service, loss prevention, and safety procedures. Showing that you understand and respect these policies will demonstrate your commitment to maintaining a safe and compliant work environment.
