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For Companies At a Glance
- Tasks: Deliver WOW! customer service while assisting with sales and store tasks.
- Company: Join AutoZone, a leader in automotive retail with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, exclusive discounts, and health plans for part-time roles.
- Why this job: Be part of a vibrant culture that values growth and customer connection.
- Qualifications: Must be 18+, have a high school diploma, and basic automotive knowledge.
- Other info: Flexible hours including evenings and weekends; apply online anytime!
AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.
Position Responsibilities
- Provides WOW! Customer Service
- Ensures assigned store tasks are completed in a timely manner on assigned shift
- Operates cash registers and follows established cash handling procedures
- Follows company policies and loss prevention procedures
- Maintains a safe working environment including PPE (Personal Protective Equipment)
- Maintains store appearance and merchandising standards as directed
- Ensures that merchandise is restocked and placed in their respective areas
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains product knowledge and current promotions through AutoZone systems and information sources
- Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
- Utilizes OBDII to read codes from customer's automobiles
- Ability to diagnose automobile problems and recommend solutions
- Communicates with managers regarding customer concerns and employee matters
- Actively engaged in developing more effective customer service skills
- Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
Position Requirements
- Applicants 18 years or older
- High School diploma or equivalent
- Basic knowledge of automotive parts is required
- Excellent communication and decision making skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Benefits at AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits for part-time roles include:
- Competitive pay
- Unrivaled company culture
- Medical, dental & vision plans
- Exclusive Discounts and Perks, including AutoZone In-store discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Programs for mental and physical health
- Opportunities for career growth
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Retail Sales Associate (Part-Time) employer: Autozone
Contact Detail:
Autozone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time)
✨Tip Number 1
Familiarise yourself with AutoZone's products and services. Understanding the basics of automotive parts and common customer queries will help you stand out during the interview process.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you to provide that 'WOW!' experience that AutoZone values so highly.
✨Tip Number 3
Be ready to discuss your availability and flexibility during the interview. Highlighting your willingness to work evenings, weekends, and holidays can make you a more attractive candidate.
✨Tip Number 4
Research AutoZone's company culture and values. Being able to articulate how you align with their mission and demonstrate your enthusiasm for the role can set you apart from other applicants.
We think you need these skills to ace Retail Sales Associate (Part-Time)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Sales Associate at AutoZone. Familiarise yourself with their customer service expectations and daily tasks to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Mention specific instances where you provided excellent customer service or resolved customer issues, as this aligns with AutoZone's focus on WOW! Customer Service.
Showcase Your Skills: Make sure to highlight your communication skills and ability to work in a team. If you have any basic knowledge of automotive parts, mention it, as this is a requirement for the role.
Follow Application Instructions: Ensure you complete the online application as specified by AutoZone. Pay attention to detail and follow all instructions carefully, including submitting any required documents and answering questions thoroughly.
How to prepare for a job interview at Autozone
✨Showcase Your Customer Service Skills
Since the role focuses heavily on providing a WOW! customer service experience, be prepared to share specific examples of how you've gone above and beyond for customers in the past. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Product Knowledge
Familiarise yourself with basic automotive parts and common issues. During the interview, mention any relevant knowledge you have about products or services that AutoZone offers, as this will show your enthusiasm and readiness for the role.
✨Emphasise Flexibility
AutoZone requires associates to work flexible hours, including evenings and weekends. Be sure to express your willingness to adapt your schedule to meet the business needs, which will demonstrate your commitment to the team.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, training opportunities, or expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
