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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with daily store operations.
- Company: Join AutoZone, a leader in the automotive retail industry, dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, exclusive discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that values your input and fosters personal development.
- Qualifications: Must be 18+, have a high school diploma, and basic automotive knowledge.
- Other info: Flexible hours including evenings and weekends; online application required.
AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.
Position Responsibilities
- Provides WOW! Customer Service
- Ensures assigned store tasks are completed in a timely manner on assigned shift
- Operates cash registers and follows established cash handling procedures
- Follows company policies and loss prevention procedures
- Maintains a safe working environment including PPE (Personal Protective Equipment)
- Maintains store appearance and merchandising standards as directed
- Ensures that merchandise is restocked and placed in their respective areas
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains product knowledge and current promotions through AutoZone systems and information sources
- Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
- Utilizes OBDII to read codes from customer's automobiles
- Ability to diagnose automobile problems and recommend solutions
- Communicates with managers regarding customer concerns and employee matters
- Actively engaged in developing more effective customer service skills
- Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
Position Requirements
- Applicants 18 years or older
- High School diploma or equivalent
- Basic knowledge of automotive parts is required
- Excellent communication and decision making skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Benefits At AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits for part-time roles include:
- Competitive pay
- Unrivaled company culture
- Medical, dental & vision plans
- Exclusive Discounts and Perks, including AutoZone In-store discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Programs for mental and physical health
- Opportunities for career growth
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com.
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Compensation Range (USD): MIN 15.0 - MID 15.77 - MAX 16.54
Seniority level: Not Applicable
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Contact Detail:
Autozone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (Part-Time)
✨Tip Number 1
Familiarise yourself with AutoZone's products and services. Knowing the basics about automotive parts and how they function will not only boost your confidence but also impress potential employers during any interactions.
✨Tip Number 2
Practice your customer service skills. Since the role emphasises providing a WOW! customer experience, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Be prepared to discuss your availability. AutoZone values flexibility, so be ready to explain how you can accommodate their scheduling needs, especially during peak times like holidays and weekends.
✨Tip Number 4
Show enthusiasm for the automotive industry. Whether it's through personal projects or interests, demonstrating a genuine passion for cars and customer service can set you apart from other candidates.
We think you need these skills to ace Retail Sales Associate (Part-Time)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Sales Associate at AutoZone. Familiarise yourself with their customer service expectations and the importance of product knowledge.
Tailor Your CV: Highlight relevant experience in retail or customer service on your CV. Emphasise any skills related to communication, teamwork, and problem-solving, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to AutoZone's culture.
Follow Application Instructions: Ensure you complete the online application as specified. Double-check that all required fields are filled out accurately and that you have uploaded any necessary documents before submitting.
How to prepare for a job interview at Autozone
✨Showcase Your Customer Service Skills
As a Retail Sales Associate, providing exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles or situations.
✨Demonstrate Product Knowledge
Familiarise yourself with basic automotive parts and services. During the interview, express your willingness to learn and discuss any relevant knowledge you already have about the products AutoZone offers.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to handle difficult customers or make quick decisions, and be ready to explain your thought process.
✨Emphasise Flexibility and Teamwork
AutoZone values employees who can adapt to changing schedules and work well in a team. Highlight your availability and any past experiences where you successfully collaborated with others to achieve a common goal.
