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- Tasks: Provide exceptional customer service and handle inquiries from automotive retailers.
- Company: Leading automotive marketplace with a focus on growth and collaboration.
- Benefits: Competitive salary, shares, and a hybrid work model for flexibility.
- Why this job: Join a dynamic team and build strong relationships in the automotive industry.
- Qualifications: Customer service experience and excellent communication skills required.
- Other info: Great opportunity for career growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive marketplace is seeking a Customer Support Specialist to join their Sales team in Manchester. The role involves providing exceptional customer service, handling inquiries from automotive retailers, and building strong relationships.
Ideal candidates will have customer service experience and excel in communication across various channels.
You will benefit from a competitive salary, shares, and a hybrid work model encouraging collaboration. Expected start in early May 2026.
Customer Support Specialist - Hybrid & Growth Path in Manchester employer: Autotrader
Contact Detail:
Autotrader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist - Hybrid & Growth Path in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. We want to show how we handle inquiries and build relationships, so role-play with a friend or in front of the mirror!
✨Tip Number 3
Research the company’s values and recent news. This will help us tailor our answers and show that we’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Customer Support Specialist - Hybrid & Growth Path in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled inquiries and built relationships in the past, so share specific examples that showcase your communication skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our Sales team in Manchester.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow your application progress. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Autotrader
✨Know the Company Inside Out
Before your interview, take some time to research the automotive marketplace. Understand their mission, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to handle inquiries and build strong relationships with customers.
✨Practice Communication Across Channels
Since the role involves communication across various channels, practice articulating your thoughts clearly and concisely. You might want to simulate phone calls or chat interactions with a friend to get comfortable with different formats.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, growth opportunities, or how success is measured in the role. It shows that you're engaged and thinking about your future with the company.
