Autotrader in Hemel Hempstead seeks a Customer Support Advisor to be the friendly voice of the team, supporting customers through their leasing journey from order to delivery and end of contract.
You will handle calls and emails, collaborate with dealers and leasing companies, and resolve queries first time where possible while keeping customers updated and aligned with FCA and Consumer Duty standards.
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Customer Support Advisor — Hybrid, Shares & Benefits employer: Autotrader
Autotrader is an excellent employer that fosters a dynamic and collaborative work culture, where innovation and strategic thinking are highly valued. With a focus on employee growth, you will have access to tailored training and development opportunities, enabling you to thrive in your role as a Strategic Account Manager. Located in a vibrant area, the hybrid work model offers flexibility while being part of a team that is dedicated to driving success for our retailer customers through data-driven insights.
