At a Glance
- Tasks: Engage with customers to understand their leasing needs and provide tailored guidance.
- Company: Join Autotrader, the UK's leading automotive marketplace with a vibrant culture.
- Benefits: Competitive salary, share options, 28 days holiday, and comprehensive health coverage.
- Other info: Enjoy a hybrid working model with opportunities for career growth.
- Why this job: Be part of a dynamic team transforming the car leasing experience for customers.
- Qualifications: Sales experience and strong customer service skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
About us
You’ve probably heard of Autotrader, but do you know what we’re all about? We’re the UK’s leading automotive marketplace, a heritage brand, and a tech darling of the stock market. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously. At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you.
About the job
We’re looking for Account Managers to join our Leasing team based in our Hemel Hempstead office. At Autotrader, we pride ourselves on offering a diverse array of options to our consumers, spanning from pre-owned to brand-new vehicles. Continuously innovating to enhance our online marketplace experience and choice, we've now expanded to include a comprehensive selection of car and van leasing deals, which is precisely where this role comes into play. Working within our Leasing community, you'll engage with customers to understand their leasing requirements. While some customers will arrive with a clear idea of their next vehicle, others may need guidance. Notably, 50% of our customers are new to leasing, which is why you'll play a pivotal role in qualifying and assessing their needs effectively.
Every customer is different, so a collaborative and customer-first approach is vital for this role. This approach, combined with great questioning and active listening skills, will help you establish rapport, address challenges, and provide tailored guidance throughout the customer's leasing journey. Balancing your customer service skills, you’ll also be expected to demonstrate your sales acumen with tenacity, working towards KPIs and objectives. Rest assured, we'll handle lead generation, allowing you to focus your efforts on engaging customers with enthusiasm and delivering exceptional customer service. You might think being a car enthusiast is a must for this role, but that’s not the case!
What we're looking for
- Previous experience working in a sales environment is essential, this could be a face-to-face or phone environment
- You will have experience in achieving targets or KPIs
- You'll have a passion for customer service and be able to demonstrate excellent interpersonal, negotiating, objection-handling and influencing skills
- Organised and will be able to prioritise effectively
- Motivated, resilient, and a team player who enjoys collaborating as part of a wider team
- Strong written and verbal communication skills with an eye for accuracy and attention to detail
During our application process, you will be asked two questions to help us learn more about you and how you align with our values. These will be used as part of our selection criteria to determine if we progress your application further.
Working Hours
Our Account Managers work a 37.5-hour week over a 4-week rota cycle. In the 4-week cycle, you will work: One weekend, One week of evening shifts until 8 pm with a later start in the morning.
Benefits
We’re offering a salary of £35,000 – £45,000, plus an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. You'll have 28 days' holiday per year, and that's in addition to bank holidays and half-day closures on Christmas and New Year's Eve. That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also offer comprehensive private medical coverage, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and more. We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more.
On top of all that, our hybrid model, Connected Working, combines the best of both worlds – office and home working. You'll spend a minimum of 3 days a week in the office with your team, focused on collaboration and connection. Additionally, we have our remote-first periods at set times during summer and winter. During these periods, you can work remotely anywhere in the UK and from certain locations abroad.
Account Manager (Leasing) employer: Autotrader
Autotrader is an exceptional employer, offering a dynamic work environment in Manchester where innovation thrives. With a strong emphasis on employee growth, we provide opportunities for mentorship and collaboration across teams, alongside a competitive salary and comprehensive benefits package that includes share options and generous holiday allowances. Our hybrid work model ensures flexibility, allowing you to balance your professional and personal life while contributing to meaningful projects that shape the future of consumer products.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Leasing)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager (Leasing) at Autotrader, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Autotrader. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager (Leasing). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager (Leasing)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Autotrader:When writing your cover letter, make sure to tailor your message specifically for Autotrader. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Autotrader
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Autotrader that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Autotrader that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Autotrader’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
